Executive and Personal Assistants Training

Training Executive and Personal Assistants

WHO SHOULD ATTEND?

This training programme has been specifically designed for the benefit of senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance.

LEARNING OUTCOMES

  • Working with Your Manager
  • Administrative Soft Skills
  • Effective Time Management
  • Meeting Management
  • Being an Effective Gatekeeper
  • Organizational Skills
  • Confidentiality Guidelines
  • Team Working

COURSE OVERVIEW

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Our Executive and Personal Assistants programme will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this training will provide your participants with the necessary tools.

COURSE CONTENT

  • Working With Your Manager
  • Adapting To Their Style
  • Anticipate Their Needs
  • Getting Your Responsibilities Defined
  • When To Take The Initiative
  • Administrative Soft Skills
  • Social Intelligence
  • Office Management
  • Active Listening
  • Effective Time Management
  • Calendar Management
  • Prepare For Changes And Surprises
  • Keeping Others On Track
  • Urgent/Important Matrix
  • Meeting Management
  • Creating An Agenda
  • Keeping Minutes
  • Keeping The Meeting On Time
  • Variations For Large And Small Meetings
  • Tools Of The Trade
  • Email Protocol
  • Office Machinery
  • Communication Skills
  • Phone And Voicemail Etiquette
  • Business Writing
  • Internet Research
  • Being An Effective Gatekeeper
  • Filtering Data And Information
  • Learn To Say No
  • Dealing With Difficult People
  • Organizational Skills
  • Prioritizing Your Workload
  • Goal Setting
  • Plan For Tomorrow, Today
  • Staying On Track
  • Confidentiality Guidelines
  • Your Confidentially Duty
  • Be Diplomatic And Discreet
  • Keeping Data Secure
  • What To Do In Sticky Situations
  • Team-Working
  • Creating Winning Teams, Key Roles And Team Dynamic
  • How To Motivate Staff And Ensure Results

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Posted in General Management & Soft skills, Jadwal Training 2016, Jadwal Training 2017, Jadwal Training 2018, Jadwal Training 2019, Jadwal Training 2020, Jadwal Training 2021, Jadwal Training 2022, Leadership & Management, Training di Bali, Training di Bandung, Training di Batam, Training di Jakarta, Training di Lombok, Training di Malang, Training di Pontianak, Training di Semarang, Training di Solo, Training di Surabaya, Training di Timor Leste, Training di Yogyakarta, Training in Malaysia, Training in Singapore and tagged , , , , , , , , , , , , , , , , , .