Performance Management Training

The Performance Management Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those in Human Resources who have responsibility for administering and overseeing their organisation’s PMS and potentially supporting the appraisees and appraisers.

Course Benefits

  • Understand the value of Performance Management to their organisations and staff and be fully conversant with appraisal processes.
  • Conduct effective appraisal meetings by inspiring, engaging and developing their staff to deliver higher levels of performance.
  • Set and write SMART objectives for themselves and their direct reports.
  • Identify suitable KPIs for their staff and manage these KPIs.
  • Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees.
  • Objectively measure performance using established rating systems
  • Set Individual Development Plans.

Who Should Attend

The “Open” Performance Management Training Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those in Human Resources who have responsibility for administering and overseeing their organisation’s PMS and potentially supporting the appraisees and appraisers.

Course Outline

  • Performance Management System
    • What is performance management?
    • Benefits of PMS seeing it from the perspective of the organisation, line managers and employees.
    • Measurable criteria, perspectives/ competencies and staff development.
    • PMS Cycle and stages.
    • Ratings and evidence and how to evaluate objectively.
  • Conducting effective performance appraisal meetings
    • Planning and preparing for a performance appraisal meeting.
    • Structuring an effective appraisal meeting – agenda.
    • Conducting effective performance appraisal meetings.
    • Giving and receiving Feedback.
    • Appraisal techniques – praising, criticising, questioning, listening and summarising.
    • Appraising difficult employees.
    • Dos and don’ts and common errors.
    • Monitoring and reviewing – the talent matrix.
    • Identifying training and development needs and writing IDPs.
  • Setting Objectives
    • Why set objectives – benefits.
    • Vision, mission, strategic objectives – cascading down to employees.
    • Determining the ‘content’ and ‘format’ of objectives.
    • Setting individual SMART/ SMARTER objectives.
    • Key Performance Indicators and measuring KPIs.
    • Linking KPIs to Key Result Areas.
    • Achieving objectives through action plans.
  • Competency Framework
    • The Behavioural Competency Framework and its application to performance enhancement.
    • Measuring behavioural indicators and assigning proficiency levels.
    • Assessing performance against job-related behavioural competencies.

 

 

TRAINING METHOD

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate,
  • Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),
  • Bag.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel (Public Training)
  • Lunch and Coffee Breaks (Public Training)
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Trainingdengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

The Effective Female Leader

The Effective Female Leader

This course creates confident and powerful female leaders: women who are ready to step up and be acknowledged for the great leaders they truly are. By the end of this course, participants will be able to distinguish between a manager and a leader and use their leadership skills to become assertive and influential. This course aims to give participants the knowledge, skills and confidence they need to be effective leaders in the workplace.

Participants will be able to identify their own leadership style using behavioral models and, most importantly, be aware of the impact of their behavior on others, and how they are perceived by colleagues, seniors and direct reports. Participants will also learn how to communicate assertively and to handle conflicts so that they can make their voice heard, be respected as a confident leader and have the courage to hold difficult conversations when necessary. As a result they will increase their sphere of influence, strengthen working relationships, build rapport and trust with employees, and develop a reputation as an effective leader.

Course Methodology

Through an innovative mixture of trainer input and participant interaction, everyone is encouraged to participate in an experiential learning environment. The learning is enjoyable, memorable and easy to implement, with a strong focus on practical application and open discussion.

Course Objectives

By the end of the course, participants will be able to:

  • Undertake the role, qualities and skills of an effective, confident leader
  • Give valuable feedback to colleagues at every level of the organization
  • Coach others using recognized frameworks and models
  • Utilize communication styles to improve relationships within teams and achieve common goals
  • Apply delegation methods to enhance the output of their department and team
  • Become highly influential in their environment and be pioneers for female leaders and professionals
Target Audience

This course will benefit women who have just begun managing teams or those who hold supervisory positions. It is also ideal for women who wish to take a managerial position but have not yet done so. This course will also suit those in managerial positions who have not received formal training.

Target Competencies
  • Setting Goals
  • Giving Feedback
  • Coaching
  • Conflict Resolution
  • Stress Management
  • Delegating

 

Course Outline

Setting the scene

  • The difference between managers and leaders
  • The desirable qualities of a leader
  • Essential skills of leadership
  • Typical challenges facing every female leader

Setting objectives

  • Why goal-setting is the most important skill of leadership
  • The difference between intentions and objectives
  • Setting objectives and the benefits
  • The objective-setting framework
  • How to convert an intention into an objective

Giving feedback

  • The top 7 complaints of feedback
  • The purpose of giving feedback
  • Feedback – the true meaning
  • When, where, and how often to provide feedback
  • The two types of feedback
  • The recommended ratio
  • The non-emotional feedback model
  • Difficult conversations and anxiety

Coaching skills

  • The power of coaching in the workplace
  • The 3 key skills of coaching
  • What to avoid
  • The coaching mind-set
  • Using the GROW (Goal, Options, Reality, Way Forward) model
  • Coaching topics
  • The difference between coaching and mentoring

Effective communication skills

  • Benefits of communicating effectively
  • The 4 communication styles and how to identify them
  • Tension and conflict resolution systems
  • Your communication style
  • The communication style of others and how to recognize and adapt to it
  • Becoming a key influencer
  • Stress behaviors and how they affect others
  • Managing stress in the workplace

The art of delegation

  • Barriers to delegation
  • Benefits of delegating
  • Methods of delegation

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.