Training Senior Secretaries and Personal Assistants’ Programme

Who should attend?

  • This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.

Learning objectives

  • To provide high standards of modern office practices and methods
  • To enhance managerial capabilities and career growth
  • To manage the work environment to fulfil both organisational success and individual performance
  • To be able to communicate effectively, handling challenges and duties professionally with confidence

Course content

Office organisation

  • Practical solution focused management skills
  • How to support good workflow in the office for employee productivity
  • How to manage the day-to-day running of the office
  • Dealing with suppliers and developing good buying relationships

Arranging meetings and taking minutes

  • Best practice for handling meetings
  • The role of teams and teambuilding
  • Taking accurate minutes and following up
  • Arranging the environment for best meeting atmosphere

Event management

  • Planning, arranging and monitoring events
  • Coordination and facilitation skills
  • How to manage different suppliers to deliver a successful event
  • Managing on time and on budget

Verbal communication skills

  • How to communicate clearly and concisely
  • How to express ideas and core objectives to diverse audiences
  • Communicating with a confident voice

Written communication skills

  • Report writing, structure, theme, and executive summary
  • Aiming reports to different stakeholders
  • Email communication best practice
  • Letter writing skills

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

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