Office Management Training

Training Office Management COURSE AIMS Designed to give you the key skills that are required for the smooth running of an office. Discover how to create a more effective office environment and reduce inefficiency in your workplace. Learn processes that you can incorporate into your office, including an assertive and organised approach to managing people […]

Executive and Personal Assistants Training

Training Executive and Personal Assistants WHO SHOULD ATTEND? This training programme has been specifically designed for the benefit of senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance. LEARNING OUTCOMES Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Being an Effective Gatekeeper Organizational Skills Confidentiality […]

Administrative Support Training

Training Administrative Support WHO SHOULD ATTEND? This programme is intended for employees in administrative support positions/ Administrative assistants/ Administrative personnel, as well as individuals who want to refresh their administrative skills LEARNING OUTCOMES By the end of this programme, the participants will be able to: Gain the knowledge and skills required to describe the roles […]

Secretarial Skills for Office Professionals

Training Secretarial Skills for Office Professionals WHO SHOULD ATTEND? This program is intended for Personal Assistants, Secretaries LEARNING OUTCOMES By the end of this programme, the participants will be able to: Become highly organised using smart, efficient systems Manage time more effectively & strategically Master prioritisation of time and complete all important tasks Use highly […]

Effective Office Management & Administration Skills Training

Training Effective Office Management & Administration Skills WHO SHOULD ATTEND? This programme is useful for anyone who deals with the day-to-day running of an office. Learners attending this course are typically office managers, PAs and secretaries or administrative personnel. LEARNING OUTCOMES By the end of this programme, the participants will be able to: Understanding of […]

Training People Management Skills for Technical Professionals

People Management Skills for Technical Professionals Training This intensive two-day course has been specially developed for technical managers who want to learn the finer skills of motivating, communicating and managing their staff for peak performance. Technical people can be so engrossed with the technical details of their role that their people management skills often suffer. […]

Personality Development Training

Training Personality Development Overview: If businesses or individuals want greater success, then the answer resides within the ability to improve motivation, improve the use of energy and to improve talent. Yet, almost every time, the emphasis is on talent or the hard skills with little or no focus on developing one’s own personality. This is […]

Motivational Training

Training Motivational Motivation is the product produced through internal or external factors that fuel one’s desire and energy to be committed to a role or job and consistently be focused & driven towards achieving set goals. Motivation Training: Training on Motivation improves motivational levels in the employees that boosts personal and professional performance. It helps employees connect […]

Conflict Management Training

Training Conflict Management Our Conflict Management Training & Assertiveness Training contain powerful conflict resolution techniques that significantly help to improve workplace conflict resolution. Conflict is the result of people having differing needs, opinions, and expectations. The reality of conflict is that in any human relationship it is inevitable. More importantly, if handled well conflict provides […]

Business Etiquette Training

Training Business Etiquette Etiquette Training is one of our most highly sought after programs as the multi-national companies that lack of knowledge of global professional etiquette can have disastrous results on customer relationships. Our etiquette training is very effective as the trainers have worked in various cultures and have experienced different business cultures themselves. Our […]

Customer Loyalty through CRM

Training Customer Loyalty through CRM Sebuah bisnis dimana pelanggan menjadi faktor utama untuk memenangkan persaingan tetap menjadi sebuah hal imperatif. Beberapa program dalam membangun jaringan pelanggan dan mengikat mereka ke dalam loyalitas penggunaan produk/jasa dibandingkan kompetitor sejenis terus dilakukan oleh perusahaan sekarang ini. Materi pembelajaran ini memberikan arah proses dan alat bantu yang dapat diterapkan […]

Leadership Development for Women

Training Leadership Development for Women For women looking to advance their careers, sobering realities need to be considered and addressed. Despite years of advances in both legal and corporate policy, many qualified women don’t get the jobs they want. Misperceptions, stereotypes and misplaced emotions on the part of either sex can still sabotage a woman’s […]

Change Management

Training Change Management Overview For organizations to survive, it is mandatory to meet the changing advancement in their relevant beneficiaries and markets. While this is mandatory, there will always be a level of resistance against any change. It is the job of a successful leading manager to ensure the change happens as expected and adds […]

Community Participatory Monitoring

Training Community Participatory Monitoring Who should attend This course is not useful, but necessary for any level of NGO management, team leaders, NGO directors, CEOs, business owners, and project manager. It also helps Consultants, and freelancers. Course content Understand the organizational contexts within which PM&E is implemented Develop monitoring and evaluation plans in a more […]

Administrative Transformation Excellence

Administrative Skills: Administrative Transformation Excellence Course Introduction › Wouldn’t you wish there would be NO CHALLENGES at all in your work? OR would you wish that you could tackle all your work without much effort? Let’s think again… if there would be NO CHALLENGES at all… would you be able to develop new skills, would […]

Implementation of Electronic Filing and Document Management System (EDMS)

Training Implementation of Electronic Filing and Document Management System (EDMS) Deskripsi Era globalisasi dengan perkembangan teknologi informasi dewasa ini sangat membutuhkan karyawan yang menguasai konsep filing document management system, baik dengan metode manual ataupun dengan electronic process. Di dalam konsep tersebut sudah terdiri dari; bagaimana mengelola hard document (paper document) dan soft document ( image […]

Penyusunan Perencanaan Strategis ( Strategic Planning )

Training Penyusunan Perencanaan Strategis DESKRIPSI Training ini merupakan overview tentang perencanaan strategis yang khusus bagi mereka yang tidak secara langsung berhubungan atau terlibat dengan proses perencanaan namun juga bagi mereka yang menginginkan pemahaman lanjut tentang dampak strategi atas pekerjaan dan keberhasilan perusahaan. Memperoleh suatu perspektif perencanaan strategis untuk membantu peserta secara aktif dan konstruktif dalam men-supportarahan strategis […]

Public Speaking and Master Of Ceremony

Training Public Speaking and Master Of Ceremony PENDAHULUAN MC adalah seorang yang akan memimpin suatu rentetan acara secara teratur dan rapih.  Ia pula yang bertanggung jawab memastikan acara berlangsung lancar dan tepat waktu, serta meriah atau khidmat dari awal hingga akhir. Karena itu, seorang MC harus benar-benar menguasai seluruh aspek yang akan mempengaruhi kelancaran acara. […]

Customer Service Excellent

Training Customer Service Excellent DESCRIPTION Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, dengan cara memberikan pelayanan yang memuaskan. Dengan berinteraksi dapat membangun kesempatan untuk mempromosikan produk, layanan dan perusahaan. Namun tidak mudah bagi pihak perusahaan untuk menjalankannya. Sukses dalam menciptakan kepuasan pelanggan sangat tergantung […]

General Affair Management

Info Training /Pelatihan : General Affair Management OVERVIEW Divisi General Affair umum merupakan tangan kanan operasional dari Departemen HRD, karena beberapa pekerjaannya sangat membantu kelancaran operasional dan merupakan tugas-tugas pelayanan di bidang SDM. Bahkan di beberapa perusahaan besar atau sedang (terutama bidang industri yang padat karya), GA juga menangani permasalahan Hubungan Industrial (Industrial Relation) baik […]

Modern Office Management and Electronic Filing Systems

Modern Office Management and  Electronic Filing Systems File and Information Management Know-how for Secretaries and Administration Staff Jadwal Training 2016 di  Yogyakarta, Jakarta, Bandung (Bisa request tanggal selain yang tertera) 28-29 Juni 2016 / 26-27 Juli 2016 / 09-10 Agustus 2016 / 06-07 September 2016 /  11-12 Oktober 2016 / 15-16 November 2016 / 13-14 Desember […]

Time Management

Time Management Jadwal Training 2016 di  Yogyakarta, Jakarta, Bandung (Bisa request tanggal selain yang tertera) 28-29 Juni 2016 / 26-27 Juli 2016 / 09-10 Agustus 2016 / 06-07 September 2016 /  11-12 Oktober 2016 / 15-16 November 2016 / 13-14 Desember 2016 Jadwal Training 2017 di Yogyakarta, Jakarta, Bandung (Bisa request tanggal selain yang tertera) 17-18 Januari […]

TRAINING FOR TRAINER (TFT)

TRAINING FOR TRAINER (TFT) Jadwal Training 2016 di di Yogyakarta, Jakarta, Bandung (Bisa request tanggal selain yang tertera) 21-22 Juni 2016 / 26-27 Juli 2016 / 09-10 Agustus 2016 / 06-07 September 2016 /  11-12 Oktober 2016 / 15-16 November 2016 / 13-14 Desember 2016 Jadwal Training 2017 di Yogyakarta, Jakarta, Bandung (Bisa request tanggal selain yang […]

Effective Events Management

Effective Events Management This course helps those people who are organizing and planning an event – it can be an in-house event or a commercial event. The impact of a successful event on a company can be profound. The impact of a poorly organized event so negative that it pulls resources sway from real work […]

Developing & Implementing Strategic Marketing Plans

Developing & Implementing Strategic Marketing Plans In this course delegates will understand the structured process of how to build a marketing plan customised for their situation. They will find out how marketing planning works and how they should document their ideas in a marketing plan. They will become competent in developing a marketing plan by […]

Communication, Coordination & Leadership

Communication, Coordination & Leadership This highly practical course will aim to equip Leaders of the needed first class communication skills in order to ensure that everyone completes tasks on time and within budget. Excellent communication and leadership skills have always been one of the essential tools in building a more effective workforce. Poor communication is […]

Compensation, Benefit Administration & Reward Management Training

Compensation, Benefit Administration & Reward Management This exciting and innovative course will utilise detailed case studies and the latest research to explain reward strategies from an administrative, strategic and human perspective. Managing reward is directly linked to performance, productivity, turnover, attitude and the overall health of an organisation Compensation, pay, benefits, salary and even praise […]

Continuous Innovation & Process Improvement

Continuous Innovation & Process Improvement This course will provide professionals with the concepts, competencies, and tools they need to innovate on a continuous basis. Executives and other business leaders must be constantly on the lookout for new ways of doing business, improving processes, innovating products and services, and creating novel organisational solutions. This is required […]

Standard Operating Procedure (SOP)

Training Standard Operating Procedure (SOP) Deskripsi Standard Operating Procedure ( SOP ) adalah aturan  yang ditetapkan di suatu perusahaan/ Instansi Pemerintah / Organisasi untuk menjalankan suatu proses kerja . Secara umum hal hal penting yang ditetapkan dalam suatu aturan menjalankan suatu proses kerja adalah : Tujuan /output proses kerja  ,rincian proses kerja berupa kegiatan kerja  yang […]