Who Should Attend?

All staff and managers who have responsibility for the development of staff, setting targets and appraising staff performance.

About The Programme

This programme is suitable for all levels of managers and supervisors responsible for carrying out staff appraisals. Managing and monitoring staff performance is an important part of the manager / supervisor role. Carried out effectively, appraisals can be one of the most motivational and effective management tools rather than a daunting experience for both the appraiser and appraisee. This course is designed to show you how an organization, and an individual, can conduct more effective and participative appraisal discussions that have a positive impact on key business objectives.

Course Objectives

  • To define what appraisals are, and why they are needed
  • To ensure delegates understand how to prepare, structure, and run effective appraisal discussions
  • To understand how higher motivation can be linked to an effective appraisal
  • To give delegates the opportunity to: plan an appraisal meeting, practise carrying out a pre-appraisal meeting, set clear goals, and learn the key points in the structure of an effective appraisal
  • To identify milestones with your employees, leading up to the appraisal meeting(s)

What You Will Gain

  • A clear structure for pre-appraisal and appraisal meetings
  • A better understanding of the ‘Do’s’ and ‘Don’ts’ of appraisals
  • How to get the best out of staff performance through the appraisal year
  • A clear understanding of best practice for conducting appraisal sessions
  • How to identify your training plan in relation to appraisals

Programme Content


  • What Is An Appraisal?
  • Performance Appraisal Guidelines
  • Benefits Of The Appraisal Process
  • How To Set Performance Goals / Objectives
  • Motivation And Employee Engagement
  • Communication Skills For Appraisers
    >Building Rapport
    >Listening Skills
    >Effective Questions


  • Structure Of An Appraisal Interview
  • Preparing For The Appraisal Meeting
  • Monitoring And Reviewing Performance
  • Effective Coaching & Counselling
    > Preparing For A Coaching Or Counselling Session
    > Conducting The Session
    > Guidelines For Getting Feedback
  • Training And Development Needs
  • Personal Development Plan
  • Appraisal Role-Plays




  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan


  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .