Decision Making

This course is designed for managers, team leaders, analysts, and individuals who want to make high quality decisions.

• Discuss the three cornerstones of making high-quality decisions
• Frame a decision outcome they hope to achieve
• Define the key stakeholders and their roles in the participant’s personal decision making process
• Recognize how decision making patterns impact others and the decision making process
• Apply intuitive and data-driven decision making in appropriate situations
• Apply a framework and use tools to manage high-quality decisions
• Lead a group to a high-quality decision

Understanding Decision Making

• The Decisions You Face
• The Cornerstones of High-Quality Decisions

The Decision Making Framework

• Identify the Issue, Need, or Opportunity
• Frame the Decision Context
• Explore Options
• Analyze and Evaluate Options
• Make a Choice
• Act on the Decision and Check Results

Framing the Decision Context

• One Frame Does Not Fit All Decisions
• Understand the Decision Context
• What You Are Deciding and Why
• Identify Outcome-Based Goals
• Recognize Values in Decision Making
• Select the Right Stakeholders

Understanding Decision Types

• Continuum of Decision Types
• Intuitive Decision Making
• Assessing Decision Making Patterns
• Data-Driven Decision Making
• Managing the Decision Process

Making Group Decisions

• Leading a Group to High-Quality Decisions