Communication Skills : Results through Collaboration

About This Course: Through self-assessments, role-playing activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You will also learn to handle situations based on a flexible, genuine and self-confident approach. You Will Learn How To: Build collaborative relationships that emphasize trust and respect Communicate effectively using simple and concise language Enhance listening skills to anticipate and avoid misunderstandings Foster cross-cultural understanding in your workplace Eliminate communication roadblocks Focus on nonverbal cues Hands-On Experience: Experiencing one-way and two-way communication Defining your communication style Demonstrating active-listening skills Dealing with challenging emotions Revealing personal filters Overcoming cross-cultural barriers Who Should Attend Those looking to strengthen their communication and collaboration skills and work confidently with others. Course Outline Building a Foundation Adopting simple, concise and direct language Identifying basic communication principles Applying a communication process model Setting Clear Goals for Your Communication Determining outcomes and results Soliciting feedback Matching intentions and results Initiating communications Figuring out what to say and the best way to say it ...
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