Training Interpersonal Communication Skills

Interpersonal Communication Skills Training Course Introduction: Upholding positive interpersonal communication skills and business relationships among colleagues, subordinates and superiors is the key to maintaining a successful work environment. Learn to overcome workplace obstacles by strategically applying interpersonal communication skills to persuade and negotiate your way to positive results. You will develop your assertiveness and influencing skills to build better work relationships and move ahead. Course Objectives: By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Develop skills learn from case study, video and exercises Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner. Who Should Attend? Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. Course Outline: How People...
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