About the Programme
The Essential Management Skills programme is designed to give supervisors and managers, key learning and new skills to enable them to improve their effectiveness as well as drive performance through people by engaging better with their teams and colleagues.
Target Audience
Supervisors
New Managers
Team Leads
Course Content:
Day
Module
1
Introduction to Management
Becoming an Effective Manager & Exploring your Managerial Potential
Enhancing your Coaching Skills
Communication & Influencing Skills
Conflict Management & Resolution
2
Managing Self
Theory of Human Motivation
Effective Time Management
Managing Others
Building and Leading High Performance Teams
Performance Management Cycle
Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami
Catatan :
Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
Bila...
POWERFUL LEADERSHIP COMMUNICATION & INFLUENCE MANAGEMENT TRAINING
Training Description
Powerful communication is the key to effective leadership. This is a practical ways for workplace Communication in a variety of ways that senior officials should master if they plan to succeed.
Course Contents
Defining Powerful Communication
• Communication is a Skill
• Powerful communicators and great leaders in history
• Communication Traits of Powerful Leaders
• Pulling people in with powerful messages
• A balanced use of inquiry and advocacy in communications
• Analysis of your preferred leadership communication style.
• The powerful communication potential in all of us.
The Effectiveness of a Leader’s Communication
• On power and authority
• Effectiveness of a Leaders: character, conviction, personal examples
• Communication that generates organizational loyalty
• Communicating with motivating language
• Communicating requests: descriptive expectations, time frame, etc.
• Communicating Performance Issues: setting goals, agreeing actions, discussing feedback.
Variety of Communication
• Skills for face-to-face
• Use of body-language
• Skills for telephone communication
• Communicating in writing.
Formal and informal communication
• Planned communication- meetings, conferences, presentations
• Casual communication – face-to-face conversation, phone calls, emails.
Communication Structures
• ...
The Performance Management Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those in Human Resources who have responsibility for administering and overseeing their organisation’s PMS and potentially supporting the appraisees and appraisers.
Course Benefits
Understand the value of Performance Management to their organisations and staff and be fully conversant with appraisal processes.
Conduct effective appraisal meetings by inspiring, engaging and developing their staff to deliver higher levels of performance.
Set and write SMART objectives for themselves and their direct reports.
Identify suitable KPIs for their staff and manage these KPIs.
Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees.
Objectively measure performance using established rating systems
Set Individual Development Plans.
Who Should Attend
The “Open” Performance Management Training Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those...
Objectives:
By the end of this course the participants will gain the following;
•Know the historical background of DCS.
•Learn the local control unit architecture.
•Know the basic elements of a Microprocessor-Based Controller.
•Know the local control unit languages.
•Study and know the communication protocol facilities.
•Know the operator interface.
•Know the display units layout.
•Know the principles of protection and relaying system
•Know how to management the input output data for control and protection.
•Study the design considerations for operator input.
•Application of system design issues in electrical and industrial systems.
Who should attend:
The course is designed to electrical engineers and highly qualified technicians whom concerning with DCS control and protection systems operation, selection and maintenance. Those are working in electrical power and industrial processing control systems such as:
• Electrical power grids and electrical generation plants,
• Environmental control systems,
• Traffic signals,
•...
Description
Essential for anyone looking to hire the right person and retain them in their business, this course will provide you with the practical skills and techniques to manage the recruitment process from start to finish. You’ll learn how to identify the key job requirements and write a good job description, how and where to source suitable candidates, and how to manage the advertising process. You’ll discover how to interview candidates effectively and enhance your probing, listening and rapport-building skills in order to develop a greater understanding of candidates' motivations, strengths and weaknesses. We’ll also cover how to ‘sell’ the role, take effective references, manage offers and counter-offers, induct and retain new employees, and effectively manage the expectations of different generations in your workforce.
Course Outcomes
By the end of this course, participants should be able to:
Identify the key job requirements and write a good job description
Source the best candidates
Write adverts that candidates respond to and then to manage the...
PELATIHAN INSTRUMEN KIMIA
Deskripsi
Pengenalan tentang metode dan instrumen kimia diperlukan untuk mengembangkan pemahaman tentang operasi, perawatan, dan kalibrasi instrumen analisis kimia. Pelatihan ini dirancang untuk memberikan pemahanan kepada peserta bagaimana mengoperasikan dan merawat instrumen yang digunakan dalam laboratorium kimia di industri.
Materi yang tercakup dalam instrumen kimia ini meliputi:
Pengenalan prinsip dan teori instrumen kimia.
Mengoperasikan instrumen kimia dengan benar.
Memberikan pemahaman tentang teknik dan trouble shooting instrumen dilaboratorium kimia.
Memberikan wawasan penggunaan yang aman untuk instrumentasi kimia.
Memberikan solusi mengenai permasalahan yang berkaitan dengan penggunaan instrumen kimia.
Memberikan penekanan penyimpanan dokumen yang tepat di laboratorium ataupun di industri.
Aplikasi instrumen kimia: Spektrofotometer.
Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.
Catatan :
Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Trainingdengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin...
COURSE DESCRIPTION
Ketika perusahaan atau instansi pemerintah menerapkan perundangan lingkungan dan program lingkungan (seperti AMDAL, ISO 14001, PROPER dan lain-lain) maka pemantauan lingkungan penting dilakukan untuk tujuan spesifik antara lain:
Memenuhi persyaratan internal dan eksternal
Bahan untuk perancangan
Pengendalian proses
Pembuktian dalam proses hukum, Penelitian, dll
Salah satu media lingkungan yang penting untuk dipantau adalah kualitas air buangan dari kegiatan industri dan kualitas badan air penerima. Agar hasil pemantauan – baik yang dilakukan oleh pihak internal maupun eksternal perusahaan – tersebut dapat dipertanggungjawabkan objektivitas dan validasinya maka pemantauan haruslah dilakukan dengan prinsip, teknik, sumber daya manusia yang kompeten dan prosedur yang benar dengan memperhatikan hal-hal berikut:
Tujuan pemantauan air / Udara
Baku mutu effluent air limbah dan baku mutu kualitas badan air
Sampling (prosedur, teknik, lokasi pengambilan dan penanganan)
Satuan-satuan dalam pemantauan, Dll
Hasil pemantauan seperti inilah yang dapat digunakan untuk melihat kesesuaian (compliance) antara kinerja lingkungan perusahaan dengan peraturan yang berlaku dan untuk mengukur kinerja program lingkungan, sehingga dapat ditentukan tindak lanjut...
Course Description
This course introduces the care and use of tools and materials used in electrical installations as well as the requirements of the National Electrical Code. Topics include lighting, overcurrent protection, conductors, branch circuits, condelectrical, and safety and electrical blueprint reading. Upon completion, participants should be able to properly install conduits, wiring, and electrical distribution equipment associated with basic electrical installations
Course Objectives
Understanding the basic electrical theories
Being familiar with the codes and standards related to residential wiring
Understanding electrical plans
Learning how to use electrical installation tools
Learning how to use materials and equipment in electrical installations
Who Should Attend?
Engineers
Electricians
Technicians
Contractors
Anyone aspire to increase his capabilities in this area
Course Schedule
Review of electrical theory
Circuit elements
Electrical power and energy
Codes and standards
Blueprint reading of electrical plans
Tools, materials and equipment used in electrical installations
Electrical connections
Types of connections
Services
Service entrance
Roughing in services
Service panels
Service drops
Wiring methods using non-metallic sheathed...
Course Description
The Fundamentals of Electric Circuits course provides the participants with an understanding of the concepts and techniques in the characterization of electrical circuits and their components. This course introduces the participants to the basic concepts of current, voltage, power, electromagnetism, basic lows and theorems for the analysis of electric circuits. Pulse-response and resonance are also covered. Theory classes are supported by laboratory experiments to study, test and verify the characteristics of these basic electrical concepts
Course Objectives
Understanding fundamental circuit analysis techniques
Being familiar with circuit equivalence and modeling
Being able to develop physical insight and intuition for problem solving
Learning how to different simulators
Who Should Attend?
Maintenance supervisors
Novice engineers
Plant engineers
Electricians
Plant mechanics
Service technicians
Contractors
Energy auditors
Layout professionals
General audience
Course Schedule
Units and notation, basic electric quantities
Electric signals and circuits
Kirchhoff's laws
Circuit elements and sources
Resistance, series and parallel combinations
Basic resistive circuits
Practical sources and loading
Introduction to digital circuits simulators
Circuit...
Training Understanding Facilities Management
Expand your knowledge of facilities performance to the next level of distinction...
Overview
The challenges in delivering a high performing, energy efficient building that caters to the needs of the occupiers is central to day to day activities. Learning about the full range of issues you need to complete your role is important, as is receiving acknowledgement of your professional qualifications.
This course will give you a thorough understanding of the key aspects of facilities management and performance for good practice proven strategies to implement back in your office. Attend the training course and you will walk away with knowledge of developing effective FM service strategies.
Benefits Of Attending
Assess the nature of buildings and the relationship to their use by occupants
Critically examine the cost implications and techniques for space management
Identify maintenance requirements and cost effectively implement plans
Who Should Attend
Facilities Managers
Building Managers
Property Owners
LEED Designers
MEP Contractors and Consultants
Security Professionals
Physical Asset Managers
Estate Managers
...
Training Integrated Grounding System Design and Testing
Course Description
Get comprehensive coverage of grounding system design procedures for safety and lightning shielding. Start with a simplified coverage of the basic principles in grounding design, followed by a step-by-step design procedure.
Explore soil characterization, including soil testing methods, data interpretation and a workshop. Discuss modeling requirements and data preparation procedures for substation ground system design and lightning shielding. Discuss practical examples and see demonstrations of design procedures with three examples of realistic systems — (a) a generation substation, (b) a transmission substation, (c) a distribution substation.
Investigate options for controlling ground potential rise, touch and step voltages. Quantify the influence of grounding systems on nearby pipes, fences and buildings with the use of the WinIGS program. Discuss design procedures to limit transfer voltages to safe levels. Design the lightning shielding system for these substations to minimize the risk from lightning overvoltages.
Who Should Attend
Electric power utility engineers involved in substation design, testing and design of grounding...
Training Customer Loyalty through CRM
Sebuah bisnis dimana pelanggan menjadi faktor utama untuk memenangkan persaingan tetap menjadi sebuah hal imperatif. Beberapa program dalam membangun jaringan pelanggan dan mengikat mereka ke dalam loyalitas penggunaan produk/jasa dibandingkan kompetitor sejenis terus dilakukan oleh perusahaan sekarang ini.
Materi pembelajaran ini memberikan arah proses dan alat bantu yang dapat diterapkan dalam meningkatkan loyalitas pelanggan. Contoh kasus-kasus dari para pemimpin pasar di beberapa industri yang berbeda, baik lokal maupun internasional, yang telah berhasil mengimplementasikan program-program CRM disajikan secara aplikatif dan dalam kerangka manajemen terkini (best practices). Begitu juga dengan contoh program aplikasi IT pendukung turut disajikan untuk memberikan pemahaman menyeluruh kepada para peserta.
Tujuan dan Manfaat Pelatihan:
Menelusuri konsep-konsep pemasaran terkini (best practices in marketing) secara integratif dikaitkan dengan aplikasinya, terutama dalam aspek pengelolaan pelanggan
Mengetahui lebih banyak contoh kasus pemasaran dari perusahaan-perusahaan yang telah berhasil mengaplikasikan program-program CRM dalam strategi kompetisi bisnis mereka
Memahami aspek-aspek utama yang mendorong berhasilnya program CRM
Apa yang akan Anda Pelajari:
Relationship Marketing Builds...
