COURSE OVERVIEW:
Maintenance Planning and Scheduling of work orders is the hub of a well-functioning maintenance organization. In order for maintenance planning and scheduling to work, many other systems need to work well. Most importantly equipment inspections through preventive maintenance, technical database such as bill of materials, work order his-tory, and standard job plans. Maintenance spare part stores have to function well. Maintenance Planning and Scheduling is critical for every successful individual and company.
The focus are directed to concepts of Maintenance Management, establishing a healthy Maintenance program and Maintenance Planning and Scheduling procedures. Computer applications on maintenance planning and scheduling will be addressed too. Emphasis on various aspects of analytical techniques which have proved valuable in maintenance planning and scheduling. Most maintenance departments do not plan to fail, they simply fail to plan and therefore do indeed fail. The major reason behind failure to plan is that putting out today’s fires is given priority over planning for tomorrow – thereby insuring...
COURSE DESCRIPTION
A valve may be defined as any device that stops, starts, or changes the direction of magnitude of any fluid flow or its pressure. Management is becoming more and more aware of the importance of valves in industrial plants and processes. In the hydrocarbon and natural gas industries, valves represent about 8% of new plant capital expenditures and about 10% of the maintenance budget for replacement purchases. The price of valve failure and leakage increases as the cost of process fluids rises. There are different types and valve functions that may be meat in any plant; that is why valve technology has high potentials nowadays.
On completion delegates will be familiar with:
- Different types of valves, and their construction.
- Valve applications and functions.
- Valve sizing and estimates
- Cavitation and noise in valves
- Troubleshooting of the valves and their maintenance
PARTICIPANT
- It is important for engineers, technicians, operation and maintenance groups.
COURSE OUTLINE
- Introduction to valves
Types of valves:
Gate valve,
Globe valve,
...
INTRODUCTION:
The aim of an Maintenance Planning & scheduling is to maximize production equipment effectiveness in terms of economic efficiency and profitability. The maintenance planning & scheduling is effective if every effort is applied to eliminate in every case the cause of lost production due to equipment failure or to maximize equipment effectiveness.
The most efficient way of achieving this goal is through proper maintenance planning & scheduling. Hand-on experience is crucial for performing successful maintenance. Yet, many new engineers lack the experience to successfully manage a program. This is why so many readers regard the Maintenance Planning as the chief authority for establishing effective maintenance management in the real world. It is designed to further develop many existing discussions in a more comprehensive and helpful way.
OBJECTIVES:
At the end of this course participants will be able to understand and practice the basics and fundamentals of the following Maintenance Planning foundation:
Overview on maintenance
Maintenance Policies
Maintenance planning & Scheduling
Maintenance budget and cost reports
Overview on CMMS
Maintenance...
Training Administrative Assistant
COURSE DESCRIPTION
The role of the Administrative is rapidly changing and he/she is taking on more of the work of the manager. He/she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.At the end of the course participants will able:
OBJECTIVES:
To identify and correct deficiencies, enhance strengths and promote professionalism in the modern executive secretary and administrator.
You will Learn how to:
Develop and effective communication strategy with your boss and gain respect from other employees
Apply techniques for solving day to day administrative problems
Conduct efficient, effective meetings
Develop necessary business manual and records management processes
Demonstrate leadership and teamwork skills
Enhance your personal performance within your organization
Understand what your organization requires from you to increase your value
Realize how to develop your career
Project the right corporate image
Develop your stress management techniques
Build your confidence and learn how to delegate without creating an atmosphere
Discover...
Reactive Power compensation and control in Electric power system Training
INTRODUCTION:
This training course presents reactive power compensation and an overview of modern practices in raising efficiency of power systems through application of reactive power and voltage regulation.
This training course starts with discussion about the structure of power systems from a power plant to the customer, and typical power system voltages in different parts of the system. Then, it explains how power losses and voltage drops in the power system may be reduced through compensation of reactive power either by shunt capacitors for an inductive load or shunt reactors for a capacitive load. Arrangement of a shunt capacitor bank and a sequence of its design is considered as well. Explanations are supported by numerous drawings, photos of actual equipment and the example showing how to design shunt capacitor bank.
OBJECTIVES:
Upon completion of this course, the participant shall be able to;
Understand concepts of power factor
Understand disadvantages of poor power factor and...
Description
Internal audits are extremely valuable tools because they provide independent and objective assessment of compliance with defined business and other requirements. This course introduces participants to all aspects of Internal Auditing. The course covers audit planning, scheduling, auditing and review. It is applicable for all management systems, whether they're based on international, industry or best practice models. The course has a mixture of theory and practical based exercises.
Benefits of the course
You will leave the training course and be able to:
Plan and conduct effective audits
Work as part of a team to improve the business
Confidently assess processes
Make effective contributions to the decisions of the management team
Outline of the course
Introduction to Audits
Process mapping
Planning Audits
Scheduling Audits
Questioning techniques
Observation and Listening skills
Managing corrective actions
Raising Non-conformances
Identifying good practice and opportunities for improvement
Practical exercises
TRAINING METHODOLOGY
Group Discussions
Group & Individual Exercises
Presentations
Games
Case Studies
Role Plays
Self-Assessment
Action Plan
FACILITIES
Certificate, Quality Training Kit...
INTRODUCTION
In a time when gaining a competitive edge increasingly comes down to the experience provided to the customer, Customer Service Excellence has never been more important.
This fast moving, highly interactive programme draws upon the very latest thinking and research into customer behaviours and the psychology of buying to enable attendees to fully understand what is required to ensure their customers, whether they be external ‘paying’ customers, or internal ‘colleague’ customers, get the very best experience possible.
The programme delves into the precise meaning of value, what it is that customers actually value and what an organisation can do to ensure it, perhaps uniquely, can deliver it. Application of the tools and techniques demonstrated on this programme will enable attendees to provide dramatic increases in Customer service, leading to customer retention and increased revenues.
Participants will develop the following competencies
Understand and be able to exploit, the relationship between Price, Quality and Value
Understand which activities add value and which destroy it.
Gain...
INTRODUCTION
This programme provides participants with an understanding of the concepts of marketing communications and branding activities at a practical level. The focus is primarily on enhancing the skills and knowledge needed to co-ordinate communication activities and manage campaigns. Some theories and strategic issues are covered to provide a relevant context to practice.
WHO SHOULD ATTEND?
All those who have the responsibility for developing and managing marketing communications and brand support activities within their organisations
PROGRAMME OBJECTIVES
Explain the role and win support for marketing communications from more senior executives
Advise on how to create an effective plan tailored to their organisation and stakeholders and using relevant tools and media
Plan and deliver advertising, sales promotion, public relations and direct marketing campaigns that achieve their objectives
Manage marketing communication and brand support activities using both offline and on-line media
Evaluate the effectiveness of communication tools using appropriate criteria such as cost and credibility
PROGRAMME SUMMARY
Effective marketing communications and brand support activities rely on understanding...
INTRODUCTION
Customers are the life-blood of any enterprise. The strategic goal for any enterprise must be to understand what the customer decides is quality and then to be able to produce and deliver that quality in a consistent, cost-effective manner. In this programme, you will:
Learn about Customer Service and Quality Management Tools
Learn how to improve Customer Satisfaction
Improve your people skills
Learn how to proactively manage and control expectations
Develop tools and models to enable you to consistently deliver a high quality product or service to both internal and external customers
WHO SHOULD ATTEND?
All business professionals in customer facing positions or with specific responsibilities for Service Quality and Customer Satisfaction
Personnel new to the role, as well as more experienced officers seeking to examine and enhance their service quality and customer satisfaction skills
Marketing professionals looking for a compelling strategic edge in the market
Team leaders looking to relate to their teams and to higher management
PROGRAMME OBJECTIVES
Describe how to...
Deskripsi
Saat ini dunia bisnis makin maju dan berkembang. Banyak sekali bermunculan wirausaha muda dan perusahaan-perusahaan baru yang meramaikan bisnis di Indonesia maupun kancah internasional. Karena semakin ketatnya persaingan di dunia bisnis, maka para pelaku bisnis hendaknya mampu membaca peluang sekecil apapun itu. Menangkap peluang usaha yang muncul dari kondisi real masyarakat dan membekali dengan ketrampilan usaha yang relevan dengan kebutuhan real akan menjadi peluang yang baik untuk memulai wira usaha. Apabila dapat memanfaatkan peluang penjualan maka akan mendapatkan keuntungan yang melimpah serta dapat dijadikan investasi masa depan. Pelatihan ini akan memberikan pemahaman dan pengetahuan mengenai membaca peluang penjualan yang sangat bermanfaat bagi para personil yang bergerak dalam bidang pemasaran dan penjualan.
Tujuan
Setelah mengikuti pelatihan ini, peserta diharapkan dapat:
Memahami konsep membaca peluang penjualan
Memahami tips dan trik dalam menjalan bisnis sesuai dengan peluangnya
Materi
Konsep membaca peluang penjualan
Sumber-sumber peluang
Rahasia membaca peluang penjualan
Strategi dalam melaksanakan peluang penjualan
Tips mempromosikan bisnis
Hambatan dalam membaca peluang
Solusi yang ditawarkan
Studi Kasus
Peserta
Training ini diperuntukkan...
Course Overview
This practical three-day workshop will equip participants with the tools, skills, behavioral attributes, and competencies needed to manage design and construction projects. Using lectures, discussion, and case studies, the focus will be on practical applications and techniques for immediate implementation and project results. Participants learn "what" to do, "how" to do it, and "why" they need to do it. The course is designed for people involved in managing the design and construction of operating facilities, including engineers, technologists, technicians, tradesmen, and maintenance personnel.
Course Outline
Introduction and Definitions
Project Manager Behaviors
Budgeting and the Staged Gate Process
Project Authorization and Scope of Work
Engineering Control
Procurement
Request for Proposals and the Bidding Process
Construction Management
Contract Administration and Earned Value Analysis
Commissioning Procedures
Training
Commissioning and Startup
Completion
TRAINING METHODOLOGY
Group Discussions
Group & Individual Exercises
Presentations
Games
Case Studies
Role Plays
Self-Assessment
Action Plan
FACILITIES
Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),...
Course Overview
This two-day course is designed for professionals wishing to obtain a practical understanding of the basic energy derivative structures that are used in trading, marketing and risk management today. An emphasis is placed on understanding how financial tools are added to physical market components to manage the risk faced by both energy users and suppliers. Participants are requested to bring calculators preferably with the natural exponent function to the course.
Who should attend
Derivatives sales and trading personnel
Structurers
Risk control, risk management and audit personnel
Asset Liability Managers
Asset managers
Corporate treasury
Hedge Fund Managers
Course Outline
Energy Sector Risks (Physical, Financial, Basis, Performance, Cross-Commodity)
Natural Gas Index Pricing
Crude Oil Pricing
Understanding the Forward Curve
Energy Forward Curve Behavior - Backwardation/Contango/Cyclicality
Basic Hedging Instruments - Futures Contracts and Forwards
Basic Hedging Instruments - Fixed-for-Float (Fixed) Price Swap & Basis Swaps
Futures Versus Forwards Versus Swaps
Transforming Risks using Derivatives
Basic Risk Reporting - Position Reports and Mark-to-Market Reports
Basic...
Who should attend?
This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.
Learning objectives
To provide high standards of modern office practices and methods
To enhance managerial capabilities and career growth
To manage the work environment to fulfil both organisational success and individual performance
To be able to communicate effectively, handling challenges and duties professionally with confidence
Course content
Office organisation
Practical solution focused management skills
How to support good workflow in the office for employee productivity
How to manage the day-to-day running of the office
Dealing with suppliers and developing good buying relationships
Arranging meetings and taking minutes
Best practice for handling meetings
The role of teams and teambuilding
Taking accurate minutes and following up
Arranging the environment for best meeting atmosphere
Event management
Planning, arranging and monitoring events
Coordination and facilitation skills
How to manage different suppliers to deliver a successful event
Managing...
WHO SHOULD ATTEND?
This program is intended for all non -finance Supervisors and Managers.
LEARNING OUTCOMES
Describe the art of finance and key financial terms
Determine your role in company finances
Discuss various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings.
COURSE OVERVIEW & CONTENT
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem!
Getting The Facts Straight
Types Of Organizational Financial Plans
Read Annual Reports
A Review Of Financial Terms
The Accounting Cycle
The Key Reports
Understanding Debits And Credits
Your Financial Analysis Toolbox
Identify And Analyze Important Financial Data And Make Financial Decisions
The Basics Of Budgeting
Explain What Budgets Are And How To Prepare Them
TRAINING METHODOLOGY
Group Discussions
Group...
Who should attend?
Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control
General managers wanting to understand the procurement function
Project managers involved in plant and equipment development projects
Technical personnel involved in performance specification of plant and equipment
Engineering planners working with complex maintenance material requirements
Quality managers seeking to understand how suppliers are selected
Learning objectives
To set up and manage a procurement activity
To select suppliers using appropriate evaluation methods and criteria
To measure supplier performance
To identify ways to increase procurement effectiveness and efficiency
To work with user departments to improve procurement within the organisation
To manage supply-side risk using contractual methods
Course content
Role of the Procurement Function
Key responsibilities
Supporting operational requirements
Managing supplier relationships
Supporting strategic goals
Detecting and preventing fraud
Managing the Purchasing Process
Making the case to purchase
Deciding the procurement strategy
Advertising the contract
Generating interest
Running the competitive cycle
From ITT to contract award and...
COURSE AIMS
Successfully managing a cohesive, happy and high-performing team that consistently meets goals is in high demand.
As an effective leader, your followers must have trust in you and they need to follow your vision. The element of ‘trust’ has a huge impact on the power and influence of the leader and trust-building must be at the forefront of leadership training.
Delegates will be shown how to develop a more effective leadership style through the trust-leadership approach to leading and developing organizations. Those who practice Trust-Leadership measure every decision, every action, and every initiative against the goal of maximizing trust in themselves as leaders and the depth of trust within the organisation.
WHAT WILL YOU GAIN FROM THIS COURSE?
Learn to identify the different types of teams and develop different strategies for leading them
Recognise the different team development stages and behaviours
Master techniques to manage teams at each stage of development
Develop a range of great team building activities
Learn techniques to...
Who should attend?
Project managers and Project Directors
Project team members wishing to move into project management roles
Other operational staff with a basic understanding of project management tools and techniques
Project planners
Senior line managers of project staff
Technical and engineering staff wishing to develop skills in managing projects
Learning Objectives
To set up and manage projects effectively
To scope out the objectives and deliverables for a project
To create a Project Plan
To calculate the resources required for a project
To manage project teams effectively
To establish systems for monitoring and evaluating projects
To assess risk factors and develop contingency plans
To create a motivated project team
Course Content
Project Management – Initiation and Philosophy
Project definition vs. on-going daily operations (Business as Usual)
The attributes and selection of the Project Manager
Understanding the Project Charter and the impact of the requirements
The Triple Constraint that affects all projects
Understanding the five keys stages of Project Management
Critical areas that affect...
Who should attend?
New Project managers
Project team members wishing to move into project management roles
Other operational staff wishing to learn project management tools and techniques
Project planners
Technical and engineering staff wishing to develop skills in managing projects
Learning Objectives
To create a Project Plan
To set up and manage projects effectively
To scope out the objectives and deliverables for a project
To calculate the resources required for a project
To manage and motivate a project team
To establish systems for monitoring and evaluating projects
To create a motivated project team
Course Content
Project Management – Initiation and Philosophy
Project definition vs. on-going daily operations (Business as Usual)
The attributes and selection of the Project Manager
Understanding the Project Charter and the impact of the requirements
The Triple Constraint that affects all projects
Understanding the five keys stages of Project Management
Critical areas that affect the success of a project and how to avoid project failure
Project Preparation and Planning
Project definition...
Who Should Attend?
All staff and managers who have responsibility for the development of staff, setting targets and appraising staff performance.
About The Programme
This programme is suitable for all levels of managers and supervisors responsible for carrying out staff appraisals. Managing and monitoring staff performance is an important part of the manager / supervisor role. Carried out effectively, appraisals can be one of the most motivational and effective management tools rather than a daunting experience for both the appraiser and appraisee. This course is designed to show you how an organization, and an individual, can conduct more effective and participative appraisal discussions that have a positive impact on key business objectives.
Course Objectives
To define what appraisals are, and why they are needed
To ensure delegates understand how to prepare, structure, and run effective appraisal discussions
To understand how higher motivation can be linked to an effective appraisal
To give delegates the opportunity to: plan an appraisal meeting, practise carrying out a pre-appraisal...
PELATIHAN PENGELOLAAN DOKUMEN ELEKTRONIK SECARA EFEKTIF DALAM MENDUKUNG PERTUKARAN DATA ELEKTRONIK (EDI) PADA ADMINISTRASI PUBLIK
LATAR BELAKANG:
Fakta dilapangan dimana masih banyaknya dijumpai pertukaran informasi bisnis yang dilakukan dengan cara yang konvensional seperti memanfaatkan banyak kertas serta pertukaran informasi yang non digital , telah menyebabkan ketidakefisienan dalam dalam bisnis, khususnya yang berkaitan dengan pertukaran informasi bisnis. Persoalan ini tentu harus kita cari jalan keluarnya agar efisiensi dalam transaksi bisnis dapat ditingkatkan.
Dokumen Elektronik dan Elektronik Data Interchange (EDI) merupakan dua wilayah yang terpisah dari pertukaran informasi. Konsep dokumen digunakan sebagai informasi yang ditujukan bagi persepsi manusia. Itu berarti bahwa setiap saat kita menangani dokumen elektronik, kita berurusan dengan isi data dan bagaimana cara data disajikan. Selain itu, Dokumen Elektronik tidak berkaitan begitu saja dengan interchange, tetapi juga merupakan obyek editing, manipulasi, pencetakan dan penyimpanan.
Kita memandang diperlukan strategi yang efektif antar organisasi dan perlunya dibangun landasan pertukaran data melalui jaringan elektronik. Landasan itu dibangun dengan mengikuti metodologi rancang ulang proses bisnis dan...
Training L&D Project Management
Whether working on online or live course development, LMS implementation, or new process design, this course presents concrete steps to improve the project management skills of L&D professionals.
Being involved in L&D and once you have identified the L&D projects you want to accomplish, this course will assist you to learn how to plan a project correctly. This process starts with the Training Needs Analysis and defining learning objectives.
We show you how to build a simple and flexible project schedule, manage multiple projects, complete a project, and improve your own project management strength through quick post-project learnings and reviews.
Course Outline
Defining the project scope
• Determining project objectives
• Aligning your project with the organization’s competency frameworks
• Conducting TNAs
• Building your project plan: Schedules, resource allocations and budgets
• Clarifying responsibilities: The project sponsor, manager and stakeholders
• Creating activity networks and other tools for communicating project scope and activities
Estimating project duration
• Creating a project charter to clarify L&D ROI, scope, metrics, risk mitigation, constraints, communication planning, and project governance
• Putting...
Introduction to Gas Transmission Pipeline Operations Training
Course Overview
Introduction to Gas Transmission Pipeline Operations is an essential introductory course that provides an overview of high pressure gas transmission pipelines.
This course is generally site-based and includes:
an overview of inlet stations,
scraper stations,
compressor stations and meter stations,
including basic information on:
hydrocarbon properties,
pipeline components,
instrument/electrical,
gas analysis,
SCADA and control systems,
process and instrumentation diagrams,
corrosion control,
pigging,
gas filtration,
compression and rotating equipment,
field communications and journey planning.
They will gain knowledge on the following:
Describe the construction of a high pressure gas transmission pipeline
Describe the functions of typical components on gas pipeline facilities
Describe the properties of hydrocarbons and basics of hydrocarbons processing
Explain the principles of operation of typical pipeline instruments, monitoring and control systems, including SCADA
Explain the principles of operation of gas analysis systems including moisture analysers, gas chromatographs, densitometers, calorimeters
Explain the principles of pipeline pigging
Explain the principles of pipeline gas compression
Explain...
Introduction to static testing and dynamic motor monitoring
Course description
This introductory course will benefit the attendee by allowing them to obtain information about both technologies simultaneously. A majority of the first day will cover basic AC motor theory and construction.
By the end of this course the student will have a working knowledge of both the static and dynamic motor testing methods, be able to collect quality data and determine basic motor faults. Seminar price includes workbook, lodging and most meals.
Course objectives
Develop a general understanding of AC motor theory and construction
Develop a general understanding of what static motor testing and dynamic motor monitoring involves
Understand what standards are applicable to the electric motor testing
Develop a general working knowledge of instrumentation for both static motor testing and dynamic motor monitoring
Topics
Basic AC motor theory
Basic electromagnetic theory
Basic AC motor construction
Various types of motors
Intro to static motor theory
...
Training Electrical Motors and Motor Control Systems
Introduction
This is the second of three courses dealing with electrical maintenance. It is a practical course and emphasises those aspects of maintenance and fault diagnosis required in industry.
Course delegates require sound knowledge of electrical principles as outlined in our first electrical course. This course may be studied as part of a skills flexibility training programme.
This course aims to provide delegates with the underpinning knowledge and skills needed to undertake electrical maintenance on motors and motor controls safely and efficiently.
Syllabus
Safe working practice
Principles of DC motors and generators
DC motor starters and protection
AC induction motors - single and three phase
Motor protection
Motor starters: Direct on Line and Star Delta
Three phase distribution
Speed control on AC and DC motors
Introduction to Inverters
Testing of equipment and fault diagnosis
Identification of common electrical faults
Practical exercises
TRAINING METHOD
Presentation, Discussion, Case Study & Evaluation.
FACILITIES
Training Kit, Flash disk, Handout, Certificate, Lunch + 2X Coffee Breaks /...
Training Cable Termination Utilizing the Medium Voltage termination kits
Solid dielectric power cable systems are subject to higher voltages than ever before. Inadequate installation and testing of cable splices and terminations is the number one cause of failure (IEEE Std 493-2007 Table 10-33). Yet over the last few decades, cable splicing as a profession has declined as multi-crafting and departmental merges have made it just a function among many. Proper installation of cable splices and termina-tions drastically improves the lifetime of cables and prevents damage to downstream equipment and nearby personnel.
This hands-on course is intended for new or experienced electri-cians and technicians that install, maintain, repair or troubleshoot5-35 kV solid dielectric power cables. The student should have some field experience and basic knowledge of AC/DC electricity.
Learning Objectives:
Upon completion of this course, the participant should be able to:
Explain medium voltage cable components and construction
Identify applications of different cable types including marine, offshore, mining, underground (URD) and tech Prepare cable for...
Training / Pelatihan Penyiapan Penyusunan Rencana Kerja Dan Anggaran Perusahaan (RKAP)
Deskripsi :
Sejalan dengan pelaksanaan otonomi daerah maka timbul konsekuensi logis berupa tuntutan untuk menyelenggarakan pemerintahan berdasarkan manajemen keuangan yang sehat ( good governance). Keuangan daerah tidak hanya berkaitan dengan Anggaran Pendapatan dan Belanja Daerah (APBD), namun juga anggaran perusahaan yang tergabung dalam Badan Usaha Milik Daerah (BUMD) seperti yang diatur dalam Undang-Undang Nomor 17 Tahun 2003 tentang Keuangan Negara, dan Peraturan Pemerintah Nomor 58 Tahun 2005 tentang Pengelolaan Keuangan Daerah yang menyatakan bahwa kekayaan dipisahkan pada perusahaan daerah merupakan bagian dari kekayaan negara/daerah.
Secara umum pendirian BUMD dimaksudkan untuk memberikan kontribusi bagi perkembangan perekonomian daerah dan menjadi sumber pendapatan asli daerah (PAD), namun fakta menunjukkan bahwa sebagian besar BUMD di Indonesia masih memiliki kinerja yang memprihatinkan. Salah satu alasan utamanya adalah manajemen yang belum dikelola dengan baik karena belum berjalannya fungsi perencanaan dan pengendalian serta masih belum dipahaminya prinsip transparansi dan akuntabilitas. Rencana Kerja dan Anggaran Perusahaan (RKAP) merupakan salah satu...
Training Effective Stakeholder Management for Project and Change Managers
By the end of this stakeholder management course, you should be able to:
Understand stakeholder needs.
Understand how stakeholders impact your project.
Know how to deal with multiple stakeholders with divergent interests.
Understand how to manage stakeholder expectations, including quality and performance expectations.
Understand the need to communicate your strategy to the project team, the customer, and other project stakeholders.
Resolve conflict and competing priorities.
Manage project public relations and organisational politics.
Contain expectations through effective status reporting and progress meetings.
Course Content
Overview
Outline of course – expected learning outcomes.
Who are stakeholders?
Stakeholder categories.
The role of key stakeholders.
Understanding stakeholder expectations
How committed are they to the project?
Getting buy-in.
Stakeholder identification.
Stakeholder requirements analysis.
Aligning stakeholder requirements to business and organisational objectives.
Prioritising stakeholder requirements and expectations.
Getting approval to proceed with the project.
Communications techniques
Common communications barriers and “filters”.
Dealing with organisation politics.
Managing external stakeholders such as suppliers, regulators...
Training Communication and Presentation Skills for Project Managers
During this 3 day course, participants will learn the proper communication and presentation skills for an individual who is moving into a project manager role. This will include preparing leadership for their role using communications. The course will also cover the writing of project charters, case for change, and report writing. Participants will learn how to properly prepare presentations depending on their audience (executives, managers, users, or stakeholders).
Throughout this course participants will learn what business project management is and why being a good project manager is not enough. They will also learn why project communication is so important and what happens if project communication is ignored.
Courses Content
Linking projects to the business
Understanding the business context for the project
Recognizing the common elements for all communications
Writing the charter as a communication tool
Writing the case for change as a communication tool
Building the Communication Plan
Doing a stakeholder analysis as a basis for the...
Inventory Management Techniques: Planning, Replenishment and Activities Control
These inventory management techniques will improve your inventory turnover ratio and transform frozen assets into cash!
Cutting-edge inventory management techniques deliver results that go far beyond initial expectations. Explore the latest inventory management methods for saving money, satisfying customers and speeding up the flow of inventory. Learn how to take days—not hours—out of the manufacturing and distribution cycle. Discover how to apply today’s most exciting stockless production techniques.
How You Will Benefit
Identify strategies for reducing inventory investments while optimizing responsiveness to customer needs
Discover techniques for making scheduling and shop loading more efficient
Determine tactics for narrowing the sales and stock replenishment gap
Fine-tune your record keeping capabilities
Improve the effectiveness of cycle counts and physical inventories
What You Will Cover
Developing an effective inventory management strategy
Identifying and establishing optimal inventory levels
Forecasting and demand management tools
Inventory planning and replenishment systems: order point, MRP, MRP II
Managing, measuring and reporting inventory accurately
Distribution...
TRAINING DRINKING WATER SAFETY PLANS (WSP) Implementation of risk management in water supplies
This course ( 3 days) introduces you to Drinking Water Safety Plans (WSP), which is the most efficient method of systematically preventing the presence of health hazards in drinking water. The course gives you the theoretical background for analysing and controlling health hazards in water supply. You are given concrete cases, exercises, instructions and guidelines on how to assess health hazards and minimize the risk of contamination. Today governments and health authorities worldwide demand that water supply plants and supply companies delivering large quantities of water per year must implement quality assurance schemes - for example through the establishment of WSP. The course contents has been designed according to national and international guidelines on drinking water quality.
COURSE TOPICS
Historical background for drinking water safety
Overall principles of WSP
Barriers, validation, monitoring, corrective actions, audit, review of WSP
Assessment of risk factors, practical instructions
Discussion of case studies
Determination...
