Maintenance Planning, Scheduling & Work Control

COURSE OVERVIEW: Maintenance Planning and Scheduling of work orders is the hub of a well-functioning maintenance organization. In order for maintenance planning and scheduling to work, many other systems need to work well. Most importantly equipment inspections through preventive maintenance, technical database such as bill of materials, work order his-tory, and standard job plans. Maintenance spare part stores have to function well. Maintenance Planning and Scheduling is critical for every successful individual and company. The focus are directed to concepts of Maintenance Management, establishing a healthy Maintenance program and Maintenance Planning and Scheduling procedures. Computer applications on maintenance planning and scheduling will be addressed too. Emphasis on various aspects of analytical techniques which have proved valuable in maintenance planning and scheduling. Most maintenance departments do not plan to fail, they simply fail to plan and therefore do indeed fail. The major reason behind failure to plan is that putting out today’s fires is given priority over planning for tomorrow – thereby insuring...
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Advanced Valve Technology (Design, Selection, Installation, Applications, Inspection, Maintenance & Troubleshooting)

COURSE DESCRIPTION A valve may be defined as any device that stops, starts, or changes the direction of magnitude of any fluid flow or its pressure. Management is becoming more and more aware of the importance of valves in industrial plants and processes. In the hydrocarbon and natural gas industries, valves represent about 8% of new plant capital expenditures and about 10% of the maintenance budget for replacement purchases. The price of valve failure and leakage increases as the cost of process fluids rises. There are different types and valve functions that may be meat in any plant; that is why valve technology has high potentials nowadays. On completion delegates will be familiar with: - Different types of valves, and their construction. - Valve applications and functions. - Valve sizing and estimates - Cavitation and noise in valves - Troubleshooting of the valves and their maintenance PARTICIPANT - It is important for engineers, technicians, operation and maintenance groups. COURSE OUTLINE  - Introduction to valves Types of valves: Gate valve, Globe valve, ...
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ADVANCED MAINTENANCE PLANNING, SCHEDULING, AUDITING & BENCHMARKING

INTRODUCTION: The aim of an Maintenance Planning & scheduling is to maximize production equipment effectiveness in terms of economic efficiency and profitability. The maintenance planning & scheduling is effective if every effort is applied to eliminate in every case the cause of lost production due to equipment failure or to maximize equipment effectiveness. The most efficient way of achieving this goal is through proper maintenance planning & scheduling. Hand-on experience is crucial for performing successful maintenance. Yet, many new engineers lack the experience to successfully manage a program. This is why so many readers regard the Maintenance Planning as the chief authority for establishing effective maintenance management in the real world.   It is designed to further develop many existing discussions in a more comprehensive and helpful way. OBJECTIVES: At the end of this course participants will be able to understand and practice the basics and fundamentals of the following Maintenance Planning foundation: Overview on maintenance Maintenance Policies Maintenance planning & Scheduling Maintenance budget and cost reports Overview on CMMS Maintenance...
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Administrative Assistant Training

Training Administrative Assistant COURSE DESCRIPTION The role of the Administrative is rapidly changing and he/she is taking on more of the work of the manager. He/she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.At the end of the course participants will able:   OBJECTIVES:  To identify and correct deficiencies, enhance strengths and promote professionalism in the modern executive secretary and administrator. You will Learn how to: Develop and effective communication strategy with your boss and gain respect from other employees Apply techniques for solving day to day administrative problems Conduct efficient, effective meetings Develop necessary business manual and records management processes Demonstrate leadership and teamwork skills Enhance your personal performance within your organization Understand what your organization requires from you to increase your value Realize how to develop your career Project the right corporate image Develop your stress management techniques Build your confidence and learn how to delegate without creating an atmosphere Discover...
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Training Reactive Power compensation and control in Electric power system

Reactive Power compensation and control in Electric power system Training INTRODUCTION: This training course presents reactive power compensation and an overview of modern practices in raising efficiency of power systems through application of reactive power and voltage regulation. This training course starts with discussion about the structure of power systems from a power plant to the customer, and typical power system voltages in different parts of the system. Then, it explains how power losses and voltage drops in the power system may be reduced through compensation of reactive power either by shunt capacitors for an inductive load or shunt reactors for a capacitive load. Arrangement of a shunt capacitor bank and a sequence of its design is considered as well. Explanations are supported by numerous drawings, photos of actual equipment and the example showing how to design shunt capacitor bank. OBJECTIVES: Upon completion of this course, the participant shall be able to; Understand concepts of power factor Understand disadvantages of poor power factor  and...
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Internal Auditor Training

Description Internal audits are extremely valuable tools because they provide independent and objective assessment of compliance with defined business and other requirements. This course introduces participants to all aspects of Internal Auditing. The course covers audit planning, scheduling, auditing and review. It is applicable for all management systems, whether they're based on international, industry or best practice models. The course has a mixture of theory and practical based exercises. Benefits of the course You will leave the training course and be able to: Plan and conduct effective audits Work as part of a team to improve the business Confidently assess processes Make effective contributions to the decisions of the management team Outline of the course Introduction to Audits Process mapping Planning Audits Scheduling Audits Questioning techniques Observation and Listening skills Managing corrective actions Raising Non-conformances Identifying good practice and opportunities for improvement Practical exercises     TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit...
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Customer Service Excellence

INTRODUCTION In a time when gaining a competitive edge increasingly comes down to the experience provided to the customer, Customer Service Excellence has never been more important. This fast moving, highly interactive programme draws upon the very latest thinking and research into customer behaviours and the psychology of buying to enable attendees to fully understand what is required to ensure their customers, whether they be external ‘paying’ customers, or internal ‘colleague’ customers, get the very best experience possible. The programme delves into the precise meaning of value, what it is that customers actually value and what an organisation can do to ensure it, perhaps uniquely, can deliver it.  Application of the tools and techniques demonstrated on this programme will enable attendees to provide dramatic increases in Customer service, leading to customer retention and increased revenues. Participants will develop the following competencies Understand and be able to exploit, the relationship between Price, Quality and Value Understand which activities add value and which destroy it. Gain...
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Marketing Communications and Brand Management

INTRODUCTION This programme provides participants with an understanding of the concepts of marketing communications and branding activities at a practical level. The focus is primarily on enhancing the skills and knowledge needed to co-ordinate communication activities and manage campaigns. Some theories and strategic issues are covered to provide a relevant context to practice. WHO SHOULD ATTEND? All those who have the responsibility for developing and managing marketing communications and brand support activities within their organisations PROGRAMME OBJECTIVES Explain the role and win support for marketing communications from more senior executives Advise on how to create an effective plan tailored to their organisation and stakeholders and using relevant tools and media Plan and deliver advertising, sales promotion, public relations and direct marketing campaigns that achieve their objectives Manage marketing communication and brand support activities using both offline and on-line media Evaluate the effectiveness of communication tools using appropriate criteria such as cost and credibility PROGRAMME SUMMARY Effective marketing communications and brand support activities rely on understanding...
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Managing Service Quality and Customer Satisfaction

INTRODUCTION Customers are the life-blood of any enterprise. The strategic goal for any enterprise must be to understand what the customer decides is quality and then to be able to produce and deliver that quality in a consistent, cost-effective manner. In this programme, you will: Learn about Customer Service and Quality Management Tools Learn how to improve Customer Satisfaction Improve your people skills Learn how to proactively manage and control expectations Develop tools and models to enable you to consistently deliver a high quality product or service to both internal and external customers WHO SHOULD ATTEND? All business professionals in customer facing positions or with specific responsibilities for Service Quality and Customer Satisfaction Personnel new to the role, as well as more experienced officers seeking to examine and enhance their service quality and customer satisfaction skills Marketing professionals looking for a compelling strategic edge in the market Team leaders looking to relate to their teams and to higher management PROGRAMME OBJECTIVES Describe how to...
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Uncover Selling Opportunities

Deskripsi Saat ini dunia bisnis makin maju dan berkembang. Banyak sekali bermunculan wirausaha muda dan perusahaan-perusahaan baru yang meramaikan bisnis di Indonesia maupun kancah internasional. Karena semakin ketatnya persaingan di dunia bisnis, maka para pelaku bisnis hendaknya mampu membaca peluang sekecil apapun itu. Menangkap peluang usaha yang muncul dari kondisi real masyarakat dan membekali dengan ketrampilan usaha yang relevan dengan kebutuhan real akan menjadi peluang yang baik untuk memulai wira usaha. Apabila dapat memanfaatkan peluang penjualan maka akan mendapatkan keuntungan yang melimpah serta dapat dijadikan investasi masa depan. Pelatihan ini akan memberikan pemahaman dan pengetahuan mengenai membaca peluang penjualan yang sangat bermanfaat bagi para personil yang bergerak dalam bidang pemasaran dan penjualan.   Tujuan Setelah mengikuti pelatihan ini, peserta diharapkan dapat: Memahami konsep membaca peluang penjualan Memahami tips dan trik dalam menjalan bisnis sesuai dengan peluangnya   Materi Konsep membaca peluang penjualan Sumber-sumber peluang Rahasia membaca peluang penjualan Strategi dalam melaksanakan peluang penjualan Tips mempromosikan bisnis Hambatan dalam membaca peluang Solusi yang ditawarkan Studi Kasus   Peserta Training ini diperuntukkan...
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Fundamentals of Project Management Training

Course Overview This practical three-day workshop will equip participants with the tools, skills, behavioral attributes, and competencies needed to manage design and construction projects. Using lectures, discussion, and case studies, the focus will be on practical applications and techniques for immediate implementation and project results. Participants learn "what" to do, "how" to do it, and "why" they need to do it. The course is designed for people involved in managing the design and construction of operating facilities, including engineers, technologists, technicians, tradesmen, and maintenance personnel. Course Outline Introduction and Definitions Project Manager Behaviors Budgeting and the Staged Gate Process Project Authorization and Scope of Work Engineering Control Procurement Request for Proposals and the Bidding Process Construction Management Contract Administration and Earned Value Analysis Commissioning Procedures Training Commissioning and Startup Completion     TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),...
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Introduction to Energy Trading and Hedging

Course Overview This two-day course is designed for professionals wishing to obtain a practical understanding of the basic energy derivative structures that are used in trading, marketing and risk management today. An emphasis is placed on understanding how financial tools are added to physical market components to manage the risk faced by both energy users and suppliers. Participants are requested to bring calculators preferably with the natural exponent function to the course. Who should attend Derivatives sales and trading personnel Structurers Risk control, risk management and audit personnel Asset Liability Managers Asset managers Corporate treasury Hedge Fund Managers   Course Outline Energy Sector Risks (Physical, Financial, Basis, Performance, Cross-Commodity) Natural Gas Index Pricing Crude Oil Pricing Understanding the Forward Curve Energy Forward Curve Behavior - Backwardation/Contango/Cyclicality Basic Hedging Instruments - Futures Contracts and Forwards Basic Hedging Instruments - Fixed-for-Float (Fixed) Price Swap & Basis Swaps Futures Versus Forwards Versus Swaps Transforming Risks using Derivatives Basic Risk Reporting - Position Reports and Mark-to-Market Reports Basic...
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Training Senior Secretaries and Personal Assistants’ Programme

Who should attend? This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties. Learning objectives To provide high standards of modern office practices and methods To enhance managerial capabilities and career growth To manage the work environment to fulfil both organisational success and individual performance To be able to communicate effectively, handling challenges and duties professionally with confidence Course content Office organisation Practical solution focused management skills How to support good workflow in the office for employee productivity How to manage the day-to-day running of the office Dealing with suppliers and developing good buying relationships Arranging meetings and taking minutes Best practice for handling meetings The role of teams and teambuilding Taking accurate minutes and following up Arranging the environment for best meeting atmosphere Event management Planning, arranging and monitoring events Coordination and facilitation skills How to manage different suppliers to deliver a successful event Managing...
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Finance For Non Financial Staff

WHO SHOULD ATTEND? This program is intended for all non -finance Supervisors and Managers. LEARNING OUTCOMES Describe the art of finance and key financial terms Determine your role in company finances Discuss various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings. COURSE OVERVIEW & CONTENT Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem! Getting The Facts Straight Types Of Organizational Financial Plans Read Annual Reports A Review Of Financial Terms The Accounting Cycle The Key Reports Understanding Debits And Credits Your Financial Analysis Toolbox Identify And Analyze Important Financial Data And Make Financial Decisions The Basics Of Budgeting Explain What Budgets Are And How To Prepare Them   TRAINING METHODOLOGY Group Discussions Group...
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Procurement and Managing Suppliers

Who should attend? Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control General managers wanting to understand the procurement function Project managers involved in plant and equipment development projects Technical personnel involved in performance specification of plant and equipment Engineering planners working with complex maintenance material requirements Quality managers seeking to understand how suppliers are selected Learning objectives To set up and manage a procurement activity To select suppliers using appropriate evaluation methods and criteria To measure supplier performance To identify ways to increase procurement effectiveness and efficiency To work with user departments to improve procurement within the organisation To manage supply-side risk using contractual methods Course content Role of the Procurement Function Key responsibilities Supporting operational requirements Managing supplier relationships Supporting strategic goals Detecting and preventing fraud Managing the Purchasing Process Making the case to purchase Deciding the procurement strategy Advertising the contract Generating interest Running the competitive cycle From ITT to contract award and...
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Training Teambuilding and Leadership Skills

COURSE AIMS Successfully managing a cohesive, happy and high-performing team that consistently meets goals is in high demand. As an effective leader, your followers must have trust in you and they need to follow your vision. The element of ‘trust’ has a huge impact on the power and influence of the leader and trust-building must be at the forefront of leadership training. Delegates will be shown how to develop a more effective leadership style through the trust-leadership approach to leading and developing organizations. Those who practice Trust-Leadership measure every decision, every action, and every initiative against the goal of maximizing trust in themselves as leaders and the depth of trust within the organisation. WHAT WILL YOU GAIN FROM THIS COURSE? Learn to identify the different types of teams and develop different strategies for leading them Recognise the different team development stages and behaviours Master techniques to manage teams at each stage of development Develop a range of great team building activities Learn techniques to...
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Training Advanced Project Management

Who should attend? Project managers and Project Directors Project team members wishing to move into project management roles Other operational staff with a basic understanding of project management tools and techniques Project planners Senior line managers of project staff Technical and engineering staff wishing to develop skills in managing projects Learning Objectives To set up and manage projects effectively To scope out the objectives and deliverables for a project To create a Project Plan To calculate the resources required for a project To manage project teams effectively To establish systems for monitoring and evaluating projects To assess risk factors and develop contingency plans To create a motivated project team Course Content Project Management – Initiation and Philosophy Project definition vs. on-going daily operations (Business as Usual) The attributes and selection of the Project Manager Understanding the Project Charter and the impact of the requirements The Triple Constraint that affects all projects Understanding the five keys stages of Project Management Critical areas that affect...
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Training Project Management

Who should attend? New Project managers Project team members wishing to move into project management roles Other operational staff wishing to learn project management tools and techniques Project planners Technical and engineering staff wishing to develop skills in managing projects Learning Objectives To create a Project Plan To set up and manage projects effectively To scope out the objectives and deliverables for a project To calculate the resources required for a project To manage and motivate a project team To establish systems for monitoring and evaluating projects To create a motivated project team Course Content Project Management – Initiation and Philosophy Project definition vs. on-going daily operations (Business as Usual) The attributes and selection of the Project Manager Understanding the Project Charter and the impact of the requirements The Triple Constraint that affects all projects Understanding the five keys stages of Project Management Critical areas that affect the success of a project and how to avoid project failure Project Preparation and Planning Project definition...
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Conducting Effective Appraisals

Who Should Attend? All staff and managers who have responsibility for the development of staff, setting targets and appraising staff performance. About The Programme This programme is suitable for all levels of managers and supervisors responsible for carrying out staff appraisals. Managing and monitoring staff performance is an important part of the manager / supervisor role. Carried out effectively, appraisals can be one of the most motivational and effective management tools rather than a daunting experience for both the appraiser and appraisee. This course is designed to show you how an organization, and an individual, can conduct more effective and participative appraisal discussions that have a positive impact on key business objectives. Course Objectives To define what appraisals are, and why they are needed To ensure delegates understand how to prepare, structure, and run effective appraisal discussions To understand how higher motivation can be linked to an effective appraisal To give delegates the opportunity to: plan an appraisal meeting, practise carrying out a pre-appraisal...
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EFFECTIVE HANDLING ELECTRONIC DOCUMENTS FOR SUPPORTING ELECTRONIC DATA INTERCHANGE (EDI) IN THE PUBLIC ADMINISTRATION

PELATIHAN PENGELOLAAN DOKUMEN ELEKTRONIK SECARA EFEKTIF DALAM MENDUKUNG PERTUKARAN DATA ELEKTRONIK (EDI) PADA ADMINISTRASI PUBLIK LATAR BELAKANG: Fakta dilapangan dimana masih banyaknya dijumpai pertukaran informasi bisnis yang dilakukan dengan cara yang konvensional seperti memanfaatkan banyak kertas serta pertukaran informasi yang non digital , telah menyebabkan ketidakefisienan dalam dalam bisnis, khususnya yang berkaitan dengan pertukaran informasi bisnis. Persoalan ini tentu harus kita cari jalan keluarnya agar efisiensi dalam transaksi bisnis dapat ditingkatkan. Dokumen Elektronik  dan Elektronik Data Interchange (EDI) merupakan dua wilayah yang terpisah dari pertukaran informasi.  Konsep dokumen digunakan sebagai informasi yang ditujukan bagi persepsi manusia. Itu berarti bahwa setiap saat kita menangani dokumen elektronik,  kita berurusan dengan isi data dan bagaimana cara data disajikan. Selain itu, Dokumen Elektronik tidak berkaitan begitu saja dengan interchange, tetapi juga merupakan obyek editing, manipulasi, pencetakan dan penyimpanan. Kita memandang diperlukan strategi yang efektif antar organisasi  dan perlunya dibangun landasan pertukaran data melalui jaringan elektronik. Landasan itu dibangun dengan mengikuti metodologi rancang ulang proses bisnis dan...
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Training L&D Project Management

Training L&D Project Management Whether working on online or live course development, LMS implementation, or new process design, this course presents concrete steps to improve the project management skills of L&D professionals. Being involved in L&D and once you have identified the L&D projects you want to accomplish, this course will assist you to learn how to plan a project correctly. This process starts with the Training Needs Analysis and defining learning objectives. We show you how to build a simple and flexible project schedule, manage multiple projects, complete a project, and improve your own project management strength through quick post-project learnings and reviews. Course Outline Defining the project scope • Determining project objectives • Aligning your project with the organization’s competency frameworks • Conducting TNAs • Building your project plan: Schedules, resource allocations and budgets • Clarifying responsibilities: The project sponsor, manager and stakeholders • Creating activity networks and other tools for communicating project scope and activities Estimating project duration • Creating a project charter to clarify L&D ROI, scope, metrics, risk mitigation, constraints, communication planning, and project governance • Putting...
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Introduction to Gas Transmission Pipeline Operations Training

Introduction to Gas Transmission Pipeline Operations Training Course Overview Introduction to Gas Transmission Pipeline Operations is an essential introductory course that provides an overview of high pressure gas transmission pipelines. This course is generally site-based and includes: an overview of inlet stations, scraper stations, compressor stations and meter stations, including basic information on: hydrocarbon properties, pipeline components, instrument/electrical, gas analysis, SCADA and control systems, process and instrumentation diagrams, corrosion control, pigging, gas filtration, compression and rotating equipment, field communications and journey planning.   They will gain knowledge on the following: Describe the construction of a high pressure gas transmission pipeline Describe the functions of typical components on gas pipeline facilities Describe the properties of hydrocarbons and basics of hydrocarbons processing Explain the principles of operation of typical pipeline instruments, monitoring and control systems, including SCADA Explain the principles of operation of gas analysis systems including moisture analysers, gas chromatographs, densitometers, calorimeters Explain the principles of pipeline pigging Explain the principles of pipeline gas compression Explain...
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Introduction to static testing and dynamic motor monitoring

Introduction to static testing and dynamic motor monitoring Course description This introductory course will benefit the attendee by allowing them to obtain information about both technologies simultaneously. A majority of the first day will cover basic AC motor theory and construction. By the end of this course the student will have a working knowledge of both the static and dynamic motor testing methods, be able to collect quality data and determine basic motor faults. Seminar price includes workbook, lodging and most meals. Course objectives Develop a general understanding of AC motor theory and construction Develop a general understanding of what static motor testing and dynamic motor monitoring involves Understand what standards are applicable to the electric motor testing Develop a general working knowledge of instrumentation for both static motor testing and dynamic motor monitoring Topics Basic AC motor theory Basic electromagnetic theory Basic AC motor construction Various types of motors Intro to static motor theory ...
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Electrical Motors and Motor Control Systems

Training Electrical Motors and Motor Control Systems Introduction This is the second of three courses dealing with electrical maintenance. It is a practical course and emphasises those aspects of maintenance and fault diagnosis required in industry. Course delegates require sound knowledge of electrical principles as outlined in our first electrical course. This course may be studied as part of a skills flexibility training programme. This course aims to provide delegates with the underpinning knowledge and skills needed to undertake electrical maintenance on motors and motor controls safely and efficiently. Syllabus Safe working practice Principles of DC motors and generators DC motor starters and protection AC induction motors - single and three phase Motor protection Motor starters: Direct on Line and Star Delta Three phase distribution Speed control on AC and DC motors Introduction to Inverters Testing of equipment and fault diagnosis Identification of common electrical faults Practical exercises   TRAINING METHOD Presentation, Discussion, Case Study & Evaluation. FACILITIES Training Kit, Flash disk, Handout, Certificate, Lunch + 2X Coffee Breaks /...
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Cable Termination Utilizing the Medium Voltage termination kits

Training Cable Termination Utilizing the Medium Voltage termination kits Solid dielectric power cable systems are subject to higher voltages than ever before. Inadequate installation and testing of cable splices and terminations is the number one cause of failure (IEEE Std 493-2007 Table 10-33). Yet over the last few decades, cable splicing as a profession has declined as multi-crafting and departmental merges have made it just a function among many. Proper installation of cable splices and termina-tions drastically improves the lifetime of cables and prevents damage to downstream equipment and nearby personnel. This hands-on course is intended for new or experienced electri-cians and technicians that install, maintain, repair or troubleshoot5-35 kV solid dielectric power cables. The student should have some field experience and basic knowledge of AC/DC electricity. Learning Objectives: Upon completion of this course, the participant should be able to: Explain medium voltage cable components and construction Identify applications of different cable types including marine, offshore, mining, underground (URD) and tech Prepare cable for...
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Penyiapan Rencana Kerja Dan Anggaran Perusahaan (RKAP)

Training / Pelatihan Penyiapan Penyusunan Rencana Kerja Dan Anggaran Perusahaan (RKAP) Deskripsi : Sejalan dengan pelaksanaan otonomi daerah maka timbul konsekuensi logis berupa tuntutan untuk menyelenggarakan pemerintahan berdasarkan manajemen keuangan yang sehat ( good governance). Keuangan daerah tidak hanya berkaitan dengan Anggaran Pendapatan dan Belanja Daerah (APBD), namun juga anggaran perusahaan yang tergabung dalam Badan Usaha Milik Daerah (BUMD) seperti yang diatur dalam Undang-Undang Nomor 17 Tahun 2003 tentang Keuangan Negara, dan Peraturan Pemerintah Nomor 58 Tahun 2005 tentang Pengelolaan Keuangan Daerah yang menyatakan bahwa kekayaan dipisahkan pada perusahaan daerah merupakan bagian dari kekayaan negara/daerah. Secara umum pendirian BUMD dimaksudkan untuk memberikan kontribusi bagi perkembangan perekonomian daerah dan menjadi sumber pendapatan asli daerah (PAD), namun fakta menunjukkan bahwa sebagian besar BUMD di Indonesia masih memiliki kinerja yang memprihatinkan. Salah satu alasan utamanya adalah manajemen yang belum dikelola dengan baik karena belum berjalannya fungsi perencanaan dan pengendalian serta masih belum dipahaminya prinsip transparansi dan akuntabilitas. Rencana Kerja dan Anggaran Perusahaan (RKAP) merupakan salah satu...
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Effective Stakeholder Management for Project and Change Managers

Training Effective Stakeholder Management for Project and Change Managers By the end of this stakeholder management course, you should be able to: Understand stakeholder needs. Understand how stakeholders impact your project. Know how to deal with multiple stakeholders with divergent interests. Understand how to manage stakeholder expectations, including quality and performance expectations. Understand the need to communicate your strategy to the project team, the customer, and other project stakeholders. Resolve conflict and competing priorities. Manage project public relations and organisational politics. Contain expectations through effective status reporting and progress meetings. Course Content Overview Outline of course – expected learning outcomes. Who are stakeholders? Stakeholder categories. The role of key stakeholders. Understanding stakeholder expectations How committed are they to the project? Getting buy-in. Stakeholder identification. Stakeholder requirements analysis. Aligning stakeholder requirements to business and organisational objectives. Prioritising stakeholder requirements and expectations. Getting approval to proceed with the project. Communications techniques Common communications barriers and “filters”. Dealing with organisation politics. Managing external stakeholders such as suppliers, regulators...
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Communication and Presentation Skills for Project Managers

Training Communication and Presentation Skills for Project Managers During this 3 day course, participants will learn the proper communication and presentation skills for an individual who is moving into a project manager role.  This will include preparing leadership for their role using communications.  The course will also cover the writing of project charters, case for change, and report writing.  Participants will learn how to properly prepare presentations depending on their audience (executives, managers, users, or stakeholders). Throughout this course participants will learn what business project management is and why being a good project manager is not enough.  They will also learn why project communication is so important and what happens if project communication is ignored. Courses Content Linking projects to the business Understanding the business context for the project Recognizing the common elements for all communications Writing the charter as a communication tool Writing the case for change as a communication tool Building the Communication Plan Doing a stakeholder analysis as a basis for the...
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Inventory Management Techniques: Planning, Replenishment and Activities Control

Inventory Management Techniques: Planning, Replenishment and Activities Control These inventory management techniques will improve your inventory turnover ratio and transform frozen assets into cash! Cutting-edge inventory management techniques deliver results that go far beyond initial expectations. Explore the latest inventory management methods for saving money, satisfying customers and speeding up the flow of inventory. Learn how to take days—not hours—out of the manufacturing and distribution cycle. Discover how to apply today’s most exciting stockless production techniques. How You Will Benefit Identify strategies for reducing inventory investments while optimizing responsiveness to customer needs Discover techniques for making scheduling and shop loading more efficient Determine tactics for narrowing the sales and stock replenishment gap Fine-tune your record keeping capabilities Improve the effectiveness of cycle counts and physical inventories What You Will Cover Developing an effective inventory management strategy Identifying and establishing optimal inventory levels Forecasting and demand management tools Inventory planning and replenishment systems: order point, MRP, MRP II Managing, measuring and reporting inventory accurately Distribution...
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DRINKING WATER SAFETY PLANS (WSP)

TRAINING DRINKING WATER SAFETY PLANS (WSP) Implementation of risk management in water supplies This course ( 3 days) introduces you to Drinking Water Safety Plans (WSP), which is the most efficient method of systematically preventing the presence of health hazards in drinking water. The course gives you the theoretical background for analysing and controlling health hazards in water supply. You are given concrete cases, exercises, instructions and guidelines on how to assess health hazards and minimize the risk of contamination. Today governments and health authorities worldwide demand that water supply plants and supply companies delivering large quantities of water per year must implement quality assurance schemes - for example through the establishment of WSP. The course contents has been designed according to national and international guidelines on drinking water quality. COURSE TOPICS Historical background for drinking water safety Overall principles of WSP Barriers, validation, monitoring, corrective actions, audit, review of WSP Assessment of risk factors, practical instructions Discussion of case studies Determination...
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