Managing Suppliers and Stakeholders

Training Managing Suppliers and Stakeholders Training Benefits This workshop will allow participants to achieve tangible results in terms of: Managing stakeholder opportunities and challenges Recognizing the features of each relationship type and where and how they impact the procurement strategy. Creating win-win outcomes in negotiation Determining the minimum relationship required to deliver the required value. Applying the current trends in relationship management Identifying the drivers of trust in relationships and how dispute resolution is facilitated through strong professional relationships Workshop Objectives By the end of the program, participants will be able to: Understand the concept of stakeholder management Engage stakeholders, communicate and negotiate for optimal results Plan and better manage supplier relationships delivering improvements in cost and value Well manage supplier performance management to deliver maximum benefit Build strong, mutually beneficial relationships with strategic suppliers Develop incentives to encourage the supplier to achieve greater excellence Workshop Outline Module I – Stakeholder Management Types and Characteristic of Stakeholders Stakeholders Strategies Competitive Advantage with Groups & Teams Interpersonal Work...
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Fundamentals of Industrial Hygiene

Training Fundamentals of Industrial Hygiene Industrial Hygiene is the art and science of anticipating, recognizing, evaluating, and controlling workplace conditions that may cause worker injury or illness. If you have recently assumed Industrial Hygiene responsibilities or you have experience in other aspects of the Safety, Health, & Environmental profession and would like to learn more about Industrial Hygiene, then this is the course for you. The course participants will become familiar with the basic terminology, calculation methods, essential concepts and key principles involved in the practice of Industrial Hygiene. Content Specific topics covered include regulations, thermal stress, noise, chemical and biological hazards, ionizing radiation, evaluation and instrumentation techniques, control measures, toxicology and physiology. Agenda Topics Art and Science of Industrial Hygiene History and Philosophy of Occupational Medicine Fundamentals of Toxicology Pulmonary Physiology Biological Agents Ergonomics Overview Legal aspects and introduction to OSHA General Principles of Hazard Recognition Thermal Stress (Heat & Cold) Hearing and Noise Problem Solving lab Ionizing Radiation Hazard Evaluation: Sampling Strategy ...
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Advanced Procurement Management Training

Advanced Procurement Management Training PROGRAM DESCRIPTION The Advanced Procurement Management Training Program (APMT) is an intensive 3 days’ program and is designed for procurement and related executives who wish to broaden, sharpen and deepen their procurement management competencies. The APMT integrates the latest procurement management concepts and practices to give participants a firm grounding in the advanced skills and knowledge required for a successful Procurement Professional. Case study analysis and business simulation form the core of the program content, reinforced by practical tasks such as experiential activities and negotiation exercises. PROGRAM OBJECTIVES At the end of the training, the participants would be better able to: Prepare long-, medium- and short-term procurement strategic & operational plans Develop procurement organization capable of implementing the procurement strategy Lead and manage the implementation of the procurement strategies and plans PROGRAM CONTENT Through a critical linkage of leading-edge concepts and best practices, participants will acquire the knowledge & skills to effectively manage the procurement function. The topics covered will include: The...
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Asset Management

Training Asset Management Today’s property managers work hand-in-hand with asset managers and often serve as asset managers themselves. Expert education gives professionals the capability to build value in real estate assets, providing confidence to investors, owners, and building tenants. Make sense of your assets, discover the asset manager's role, function and place in real estate and business, and master the ability to outperform competitors. Learning Objectives Maximize market value for your properties and assets in any economic state Manage troubled properties for profitable transitions Recognize and seize opportunities missed by competitors Build wealth, diversify investment portfolios, and fund returns Take control of your assets and improve overall operational efficiency Major Topics Covered Developing an asset management plan, including appropriate resources associated with the current economy Measuring financial and operational objectives, including audits and reasons for them Managing and marketing strategies for retaining and attracting tenants Acquiring, disposing, and evaluating troubled properties for sound decision making Implement current investment analysis software Includes 12 current case studies Course Table of Contents Introducing...
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HVAC Systems Fundamentals & Heating, Ventilation and Air-conditioning (HVAC) Systems

HVAC Systems Fundamentals & Heating, Ventilation and Air-conditioning (HVAC) Systems Course Description Mastering fundamentals and operation principles of HVAC systems is a must for designers and operators of such systems.   This course covers fundamentals of HVAC systems starting from psychometric calculations to design of air conditioning cycles. Load calculations, distribution, system selection, control, and energy conservation of HVAC systems are all covered in this course. Topics are introduced to individuals who have no or little background on the subject while also providing a valuable information resource to personnel having experience with HVAC systems. This program is designed for engineers and technicians from a wide range of abilities and backgrounds and will provide an excellent introduction to the fundamentals of Heating, Ventilation and Air-conditioning. It commences with a review of psychometric charts and then examines the factors that influence design choices, indoor air quality, load calculations and heating/ventilation and air-conditioning systems. Numerous tips and tricks throughout the program make it very practical and topical...
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Problem Solving and Decision Making

Training Problem Solving and Decision Making DESKRIPSI Mengambil keputusan adalah tindakan penting bagi perusahaan dan bagi anda sendiri. Fakta menunjukkan bahwa kelancaran operasional suatu perusahaan sangat ditentukan oleh kemampuan para eksekutifnya dalam menangani masalah dan mengambil keputusan. Keberhasilan memikul tanggung jawab seorang eksekutif sering diukur melalui kemampuannya dalam menangani masalah secara cepat dan efektif. Citra seorang eksekutif akan meningkat jika keputusan yang diambil bermutu. Keputusan efektif tidak berarti hanya memecahkan masalah dengan cepat. Seringkali kita terjebak oleh situasi yang sulit, dan harus mengambil keputusan penting. Kita perlu mempertimbangkan peluang-peluang yang ada serta sekaligus menganalisis kemungkinan ancaman yang akan timbul di masa yang akan datang, sehingga keputusan yang dihasilkan mampu mengatasi masalah yang sekarang tanpa menimbulkan masalah potensial di masa yang akan datang. Kemampuan dan kesiapan dalam mengantisipasi keadaan sangat diperlukan oleh setiap pengambil keputusan. Pelatihan ini dirancang khusus agar peserta dapat menguasai tahapan proses menangani masalah dan mengambil keputusan secara rasional dan kreatif. Latihan-latihan mulai dari menganalisis masalah-masalah yang ringan sampai dengan masalah-masalah yang...
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Managing Mine Contractors

Training Managing Mine Contractors DESCRIPTION This training focuses on setting up and managing mining contracts. you will learn how to establish a profitable and realistic relationship with a contractor, and how to run the relationship effectively COURSE COUNTENT Contract document various types and the important issues to address The tender process- preparation of tender documents -risk allocation-selection of preferred tenderer-post tender negotiations How to minimize potential conflict When and when not to consider contract mining Alignment of contractor and client goals Alternative contract styles Maintenance and repair contracts (MARC) Tendering Dealing with variations Feasibility study estimates Termination Contract law fundamentals Risk and processes Components of a tender and a contract – putting your contract into operation Negotiation and dispute resolution PARTICIPANT Superintendents, senior engineers, contract managers, legal and supply personnel, and those working with contract implementation and management  TRAINING METHODE Presentation Discussion Case Study Evaluation  FACILITY Training Kit Handout Certificate Lunch + 2 X Coffee Break Souvenir  Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami. Catatan : Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan...
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Customer Service Excellent

Training Customer Service Excellent DESCRIPTION Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, dengan cara memberikan pelayanan yang memuaskan. Dengan berinteraksi dapat membangun kesempatan untuk mempromosikan produk, layanan dan perusahaan. Namun tidak mudah bagi pihak perusahaan untuk menjalankannya. Sukses dalam menciptakan kepuasan pelanggan sangat tergantung dari tingkat keahlian customer service. Dalam pelatihan ini akan dibahas bagaimana meningkatkan keahlian peserta menjadi customer service yang handal.  TARGET PESERTA Semua karyawan di bagian garda depan / bagian pelayanan pelanggan.  OUTLINE 1.     Memahami customer service execelent Konsep dasar customer service Peran customer service 2.     Memberikan pelayanan terbaik Sepuluh perintah layanan pelanggan terbaik Meningkatkan kemampuan dalam memberikan layanan pelanggan yang efektif 3.     Memahami pelanggan Kebutuhan pelanggan Mengapa pelanggan berpindah ke pelayanan yang lain Bagaimana menangani pelanggan Bagaimana menangani pelanggan yang sulit 4.     Penanganan keluhan/ complain Proses penanganan pengaduan Memahami pelanggan point of view Membangun hubungan dengan pelanggan 5.     Latihan/ execercise 6.     Etiket customer service...
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Financial For Non Financial For Executive

Training Financial For Non Financial For Executive Jadwal Training / pelatihan 2016  (Bisa request tanggal selain yang tertera)  28-30 Juni 2016 / 12-14 Juli 2016 / 09-11 Agustus 2016 / 06-08 September 2016 / 11-13 Oktober 2016 / 15-17 November 2016 / 13-15 Desember 2016 Jadwal Training / pelatihan 2017  (Bisa request tanggal selain yang tertera) 17-19 Januari 2017 / 07-09 Februari 2016 / 21-23 Maret 2017 / 11-13 April 2017 / 09-11 Mei 2017 / 06-08 Juni 2017 / 04-06 Juli 2017 / 01-03 Agustus 2017 / 05-07 September 2017 / 17-19 Oktober 2017 / 06-08 November 2017 / 05-07 Desember 2017 Deskripsi Training Financial For Non Financial For Executive Manajemen keuangan merupakan suatu sistem yang sangat penting bagi perusahaan. Setiap kegiatan perusahaan ada kaitannya dengan keuangan, oleh karena itu tidak hanya akuntan atau yang dibagian financial saja yang perlu tahu manajemen kauangan. Setiap manajerial di semua departemen perlu memahami manajemen keuangan untuk mengambil kebijakan dalam suatu permasalahan. Sehubungan dengan itu, pelatihan ini ditujukan untuk...
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