Performance Measurements, Continuous Improvement & Benchmarking
Performance Measurements, Continuous Improvement & Benchmarking
This course presents a high level appreciation of the features and benefits of three key Performance areas namely; Performance Measurement, Continuous Improvement and Benchmarking. Originally led by Japanese organizations, many International Companies are now leveling the field as performance measurement is seen as vital to quality process management and therefore Shareholder Value.
This course will feature:
Understanding Performance Measurement
How to instigate, prolong and measure Continuous Improvement
How to find and decipher the good stuff
The vital impact of people on process
Running a Benchmarking Project
What are the Goals?
By the end of this course, participants will be able to:
Explain the benefits of Performance Measurement, Continuous Improvement and Benchmarking.
Show how these activities play a part in helping their organization perform at a higher level
Determine methods for generating and implementing effective performance metrics
Use a process improvement methodology back at work
Run a benchmarking project more effectively
Who is this Course for?
This course is applicable to...