Training Telemarketing Skill and Presentation skill

Telemarketing Skill and Presentation skill training  COURSE DESCRIPTION Mengetahui dengan persis betapa pentingnya keberadaan Telemarketer sebagai Ujung Tombak didalam organisasi Memperdalam pemahaman komprehensif mengenai bauran Komunikasi pemasaran Meningkatkan Profesionalisme komunikasi dalam pemasaran Peserta dapat merancang sebuah presentasi efektif Peserta dapat menggunakan teknik media presentasi yang berbasis aplikasi komputer Peserta dapat menyampaikan teknik presentasi efektif Peserta […]

Training Planning and Inventory Control

OBJECTIVES Provide a clear understanding of the interdependancy between inventory control, service level, production planning and cost control. Provide the necessary techniques and practical solutions to realize optimised stock levels and well balanced production batches. TARGET GROUP All staff members and executives in charge of customer service, inventory control, production management or those who are […]

Maintenance Planning, Scheduling & Work Control

COURSE OVERVIEW: Maintenance Planning and Scheduling of work orders is the hub of a well-functioning maintenance organization. In order for maintenance planning and scheduling to work, many other systems need to work well. Most importantly equipment inspections through preventive maintenance, technical database such as bill of materials, work order his-tory, and standard job plans. Maintenance […]

Training Of Trainer (TOT)

Training Of Trainer (TOT)  COURSE DESCRIPTION Trainer merupakan aktifitas pentin yang perlu dilakukan oleh semua perusahaan agar karyawannya mampu melakukan tugas dan peran masing-masing, sehingga kemampuan perusahaan dapat terus meningkat. Faktor dan kendala yang sering dihadapi dalam pelatihan adalah : Biaya Jumlah peserta terbatas Pengetahuan tidak dapat disebarluaskan. Training ini dirancang khusus agar peserta memperoleh […]

Advanced Valve Technology (Design, Selection, Installation, Applications, Inspection, Maintenance & Troubleshooting)

COURSE DESCRIPTION A valve may be defined as any device that stops, starts, or changes the direction of magnitude of any fluid flow or its pressure. Management is becoming more and more aware of the importance of valves in industrial plants and processes. In the hydrocarbon and natural gas industries, valves represent about 8% of […]

Administrative Assistant Training

Training Administrative Assistant COURSE DESCRIPTION The role of the Administrative is rapidly changing and he/she is taking on more of the work of the manager. He/she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.At the end of the course participants will able:   […]

Training Reactive Power compensation and control in Electric power system

Reactive Power compensation and control in Electric power system Training INTRODUCTION: This training course presents reactive power compensation and an overview of modern practices in raising efficiency of power systems through application of reactive power and voltage regulation. This training course starts with discussion about the structure of power systems from a power plant to […]

Training Electrical Equiptment Maintenance

COURSE DESCRIPTION This course is designed to meet the training needs of plant maintenance personnel engaged in the day-to-day troubleshooting and fault correction of industrial electrical equipment. It is appropriate for electrical maintenance personnel in need of a review of electrical basics and an introduction to more complicated industrial controls and test equipment. It is […]

Manajemen Logistik

Deskripsi Manajemen Logistik Materi pelatihan ini memberikan gambaran dan bahasan mengenai: pengertian dan perkembangan manajemen logistik, system manajemen logistik, penerapan manajemen logistik, operasional kegiatan logistik, pengelolaan barang, dan pengendalian logistik.   Tujuan Manajemen Logistik Setelah mengikuti pelatihan ini, peserta pelatihan diharapkan mampu: Memahami pengertian dan perkembangan manajemen logistik Memahami mengenai system manajemen logistik Memahami bagaimana cara menerapkan […]

MANAGING CONTRACT RISKS, PERFORMANCE & NEGOTIATION IN OIL & GAS INDUSTRY

DESKRIPSI Sebagian kontrak yang di buat selalu dibarengi dengan resiko yang berpotensi menimbulkan perubahan dan perselisihan diantara mereka yang terlibat dalam kontrak tersebut. Adanya potensi perselisihan dapat mengurangi nilai dan tujuan menurunkan kinerja kontrak.Penyebab munculnya risiko ini bisa disebabkan adanya perubahan dan perselisihan yang berakar pada detail dari paket tender dan kontrak yang terkait. Hal […]

Internal Auditor Training

Description Internal audits are extremely valuable tools because they provide independent and objective assessment of compliance with defined business and other requirements. This course introduces participants to all aspects of Internal Auditing. The course covers audit planning, scheduling, auditing and review. It is applicable for all management systems, whether they’re based on international, industry or […]

Customer Service Excellence

INTRODUCTION In a time when gaining a competitive edge increasingly comes down to the experience provided to the customer, Customer Service Excellence has never been more important. This fast moving, highly interactive programme draws upon the very latest thinking and research into customer behaviours and the psychology of buying to enable attendees to fully understand […]

Marketing Communications and Brand Management

INTRODUCTION This programme provides participants with an understanding of the concepts of marketing communications and branding activities at a practical level. The focus is primarily on enhancing the skills and knowledge needed to co-ordinate communication activities and manage campaigns. Some theories and strategic issues are covered to provide a relevant context to practice. WHO SHOULD […]

Managing Service Quality and Customer Satisfaction

INTRODUCTION Customers are the life-blood of any enterprise. The strategic goal for any enterprise must be to understand what the customer decides is quality and then to be able to produce and deliver that quality in a consistent, cost-effective manner. In this programme, you will: Learn about Customer Service and Quality Management Tools Learn how to […]

Understanding Diversity

Deskripsi Keragaman di dalam dunia kerja sudah hal yang sangat wajar. Kita akan bertemu dengan orang yang berbeda karakter, sifat, ras, dan perilakunya. Tetapi keragaman itu bukanlah penghalang kemajuan organisasi/perusahaan. Sebagai individu yang baik, sebaiknya kita menghargai dan menghormati keragaman yang ada. Namun saat ini banyak muncul masalah terkait keragaman. Keragaman pun memunculkan masalahnya sendiri, […]

Uncover Selling Opportunities

Deskripsi Saat ini dunia bisnis makin maju dan berkembang. Banyak sekali bermunculan wirausaha muda dan perusahaan-perusahaan baru yang meramaikan bisnis di Indonesia maupun kancah internasional. Karena semakin ketatnya persaingan di dunia bisnis, maka para pelaku bisnis hendaknya mampu membaca peluang sekecil apapun itu. Menangkap peluang usaha yang muncul dari kondisi real masyarakat dan membekali dengan ketrampilan […]

Fundamentals of Project Management Training

Course Overview This practical three-day workshop will equip participants with the tools, skills, behavioral attributes, and competencies needed to manage design and construction projects. Using lectures, discussion, and case studies, the focus will be on practical applications and techniques for immediate implementation and project results. Participants learn “what” to do, “how” to do it, and […]

Introduction to Energy Trading and Hedging

Course Overview This two-day course is designed for professionals wishing to obtain a practical understanding of the basic energy derivative structures that are used in trading, marketing and risk management today. An emphasis is placed on understanding how financial tools are added to physical market components to manage the risk faced by both energy users […]

Training Senior Secretaries and Personal Assistants’ Programme

Who should attend? This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties. Learning objectives To provide high standards of modern office practices and methods To enhance managerial capabilities and career growth To manage the work […]

Finance For Non Financial Staff

WHO SHOULD ATTEND? This program is intended for all non -finance Supervisors and Managers. LEARNING OUTCOMES Describe the art of finance and key financial terms Determine your role in company finances Discuss various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings. COURSE OVERVIEW & CONTENT Many […]

Purchasing and Vendor Management (Supplier Selection,evaluation and Development)

Overview Training ini ditujukan untuk purchasing ataupun procurement officer dan buyer. Tujuan dari training ini adalah memberikan penjelasan mengenai best practice purchasing management dan vendor management  dalam best corporation. Siapa yang harus mengikuti? Training ini  sangat cocok untuk manager, supervisor maupun staff yang mencari model system management di purchasing/procurement department maupun berminat untuk melakukan improvement […]

Electrical Engineering for Non-Electrical Engineers

Description This course focuses on basic electrical design concepts that will meet the demands of industrial and commercial design, construction, and maintenance. In addition to familiarizing participants with basic electrical circuits and circuit parameters, the course provides a general understanding of the methods used to design low voltage power distribution systems (600 volts or less). […]

Pumps and Compressors : Selection, Operation, and Maintenance

Description Pumps and compressors are essential components in almost all industries in that they are required to meet system demands and operate reliably.  Further, since they can consume approximately 30% of a plant’s total energy use, efficient operation is essential.  Pumps and compressors therefore need to be cost efficient and reliable. By attending this course […]

Procurement and Managing Suppliers

Who should attend? Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control General managers wanting to understand the procurement function Project managers involved in plant and equipment development projects Technical personnel involved in performance specification of plant and equipment Engineering planners working with complex maintenance material requirements […]

Training Event Management

COURSE AIMS The success of an event manager, producing social events, depends upon understanding life cycle events. Every life has its ceremonies, rituals and traditions, great and small, religious and non-religious. This course is designed to focus on the understanding of event planning guidelines and responsibilities. The course covers all the elements of event management […]

Innovation and Critical Thinking Training

COURSE AIMS Innovation and critical thinking together lead to new idea generation, better problem-solving, efficiency building and getting the best of your employees’ talents and thinking abilities helps you step back, examine your thought processes and make them more effective. By asking the right questions, challenging assumptions your company’s innovation and competitive position in the […]

Customer Complaint Handling Training

COURSE DESCRIPTION For any business to maintain a good reputation and generate loyal customers, handling complaints effectively is very crucial. This Customer Complaint Handling training course looks at how to handle customer complaints effectively, ensuring the relationship with the customer stays intact. Knowing what drives complaints in the first place is a great way to […]