Fundamentals of Project Management Training

Course Overview This practical three-day workshop will equip participants with the tools, skills, behavioral attributes, and competencies needed to manage design and construction projects. Using lectures, discussion, and case studies, the focus will be on practical applications and techniques for immediate implementation and project results. Participants learn "what" to do, "how" to do it, and "why" they need to do it. The course is designed for people involved in managing the design and construction of operating facilities, including engineers, technologists, technicians, tradesmen, and maintenance personnel. Course Outline Introduction and Definitions Project Manager Behaviors Budgeting and the Staged Gate Process Project Authorization and Scope of Work Engineering Control Procurement Request for Proposals and the Bidding Process Construction Management Contract Administration and Earned Value Analysis Commissioning Procedures Training Commissioning and Startup Completion     TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),...
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Introduction to Energy Trading and Hedging

Course Overview This two-day course is designed for professionals wishing to obtain a practical understanding of the basic energy derivative structures that are used in trading, marketing and risk management today. An emphasis is placed on understanding how financial tools are added to physical market components to manage the risk faced by both energy users and suppliers. Participants are requested to bring calculators preferably with the natural exponent function to the course. Who should attend Derivatives sales and trading personnel Structurers Risk control, risk management and audit personnel Asset Liability Managers Asset managers Corporate treasury Hedge Fund Managers   Course Outline Energy Sector Risks (Physical, Financial, Basis, Performance, Cross-Commodity) Natural Gas Index Pricing Crude Oil Pricing Understanding the Forward Curve Energy Forward Curve Behavior - Backwardation/Contango/Cyclicality Basic Hedging Instruments - Futures Contracts and Forwards Basic Hedging Instruments - Fixed-for-Float (Fixed) Price Swap & Basis Swaps Futures Versus Forwards Versus Swaps Transforming Risks using Derivatives Basic Risk Reporting - Position Reports and Mark-to-Market Reports Basic...
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Training Senior Secretaries and Personal Assistants’ Programme

Who should attend? This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties. Learning objectives To provide high standards of modern office practices and methods To enhance managerial capabilities and career growth To manage the work environment to fulfil both organisational success and individual performance To be able to communicate effectively, handling challenges and duties professionally with confidence Course content Office organisation Practical solution focused management skills How to support good workflow in the office for employee productivity How to manage the day-to-day running of the office Dealing with suppliers and developing good buying relationships Arranging meetings and taking minutes Best practice for handling meetings The role of teams and teambuilding Taking accurate minutes and following up Arranging the environment for best meeting atmosphere Event management Planning, arranging and monitoring events Coordination and facilitation skills How to manage different suppliers to deliver a successful event Managing...
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Finance For Non Financial Staff

WHO SHOULD ATTEND? This program is intended for all non -finance Supervisors and Managers. LEARNING OUTCOMES Describe the art of finance and key financial terms Determine your role in company finances Discuss various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings. COURSE OVERVIEW & CONTENT Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem! Getting The Facts Straight Types Of Organizational Financial Plans Read Annual Reports A Review Of Financial Terms The Accounting Cycle The Key Reports Understanding Debits And Credits Your Financial Analysis Toolbox Identify And Analyze Important Financial Data And Make Financial Decisions The Basics Of Budgeting Explain What Budgets Are And How To Prepare Them   TRAINING METHODOLOGY Group Discussions Group...
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Purchasing and Vendor Management (Supplier Selection,evaluation and Development)

Overview Training ini ditujukan untuk purchasing ataupun procurement officer dan buyer. Tujuan dari training ini adalah memberikan penjelasan mengenai best practice purchasing management dan vendor management  dalam best corporation. Siapa yang harus mengikuti? Training ini  sangat cocok untuk manager, supervisor maupun staff yang mencari model system management di purchasing/procurement department maupun berminat untuk melakukan improvement pada department purchasing/procurement. Courses Outline Hari Ke-1 Purchasing management Purchasing / Procurement organization Sesi ini memberikan pengenalan mengenai tugas, tanggung jawab dan wewenang seseorang dalam purchasing/procurement organization. Purchase product management Purchase product management menjadi starting point dalam melakukan purchasing management, sesi ini memberikan gambaran best practice dalam melakukan management dan klasifikasi dari purchase product yang akan memberikan perlakukan yang berbeda dalam penanganannya  Supplier clasification Sesi ini memberikan informasi dasar mengenai bagaimana melakukan klasifikasi supplier berdasarkan effek terhadap produk dan service dari organisasi. Klasifikasi ini akan mempengaruhi seberapa dalam pengontrolan organisasi dilakukan terhadap supplier tersebut  Purchasing management Sesi ini memberikan gambaran bagaimana merencanakan, menangani dan melakukan follow up terhadap produk yang dibeli. Pembahasan ERP (Enterprise Resources...
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Electrical Engineering for Non-Electrical Engineers

Description This course focuses on basic electrical design concepts that will meet the demands of industrial and commercial design, construction, and maintenance. In addition to familiarizing participants with basic electrical circuits and circuit parameters, the course provides a general understanding of the methods used to design low voltage power distribution systems (600 volts or less). After participating in this course you will be able to: Understand and apply electrical code requirements Design electrical systems in compliance with the code Broaden your knowledge of electrical equipment, wire and cable applications Relate electrical code to grounding and bonding requirements Determine the code requirements for motor applications, substations, and high voltage lines Who Should Attend Non-Electrical Engineers • Project Engineers • Operations & Maintenance Engineers • Managers • Construction personnel • Plant & Facility Engineers • Inspectors & Municipal personnel • Electrical Contractors   Course Outline Electric power & circuit fundamentals Power quality Major electrical equipment Electrical power generation Load characteristics & conductor sizing Fault calculation & protection system ...
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Pumps and Compressors : Selection, Operation, and Maintenance

Description Pumps and compressors are essential components in almost all industries in that they are required to meet system demands and operate reliably.  Further, since they can consume approximately 30% of a plant’s total energy use, efficient operation is essential.  Pumps and compressors therefore need to be cost efficient and reliable. By attending this course you will gain an understanding of the characteristics of various types of pumps and compressors and their components.  The course will provide Engineers and Technicians with information for the optimal selection, operation and maintenance of centrifugal and positive displacement pumps as well as positive displacement and dynamic compressors. After participating in the seminar, you will be able to: Gain an awareness of the performance characteristics of pumps and compressors. Increase the reliability of your pumps and compressors by understanding operational and maintenance aspects. Become familiar with the components of pumps and compressors Appreciate the influence of fluid flow and equipment connected to pumps and compressors   Who Should Attend Plant and...
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Procurement and Managing Suppliers

Who should attend? Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control General managers wanting to understand the procurement function Project managers involved in plant and equipment development projects Technical personnel involved in performance specification of plant and equipment Engineering planners working with complex maintenance material requirements Quality managers seeking to understand how suppliers are selected Learning objectives To set up and manage a procurement activity To select suppliers using appropriate evaluation methods and criteria To measure supplier performance To identify ways to increase procurement effectiveness and efficiency To work with user departments to improve procurement within the organisation To manage supply-side risk using contractual methods Course content Role of the Procurement Function Key responsibilities Supporting operational requirements Managing supplier relationships Supporting strategic goals Detecting and preventing fraud Managing the Purchasing Process Making the case to purchase Deciding the procurement strategy Advertising the contract Generating interest Running the competitive cycle From ITT to contract award and...
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Training Event Management

COURSE AIMS The success of an event manager, producing social events, depends upon understanding life cycle events. Every life has its ceremonies, rituals and traditions, great and small, religious and non-religious. This course is designed to focus on the understanding of event planning guidelines and responsibilities. The course covers all the elements of event management from the initial feasibility stage through to planning, on site management, and finally post event evaluation. WHO WILL BENEFIT FROM THE COURSE? This course is designed for event organisers who wish to learn practical techniques for successful event management. WHAT WILL YOU GAIN FROM THIS COURSE? A knowledge and understanding of what an ‘event’ is A knowledge and understanding of the process of event management Skills in how to conduct a stakeholder analysis A knowledge and understanding of risk and hazards Skills in how to conduct a risk assessment Skills in exploring opportunities for the event Basic management skills Skills in how to use planning tools Organisational skills A knowledge...
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Innovation and Critical Thinking Training

COURSE AIMS Innovation and critical thinking together lead to new idea generation, better problem-solving, efficiency building and getting the best of your employees’ talents and thinking abilities helps you step back, examine your thought processes and make them more effective. By asking the right questions, challenging assumptions your company’s innovation and competitive position in the marketplace will improve. WHAT WILL YOU GAIN FROM THIS COURSE? Define critical thinking, reasoning, and logic Discuss the importance of creative and critical thinking Understand why some people are naturally creative, but also how everyone can develop their creativity Knowledge of how to use a range of creative thinking tools and techniques to generate ideas and solve problems Apply the methods and tools to generate ideas for improving areas of their own work Explore how to use creative imaginations and mark real advancement. Understand critical thinking and innovation as it pertains to the workplace Recognise the difference between left and right brain thinking Get a roadmap for...
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Customer Complaint Handling Training

COURSE DESCRIPTION For any business to maintain a good reputation and generate loyal customers, handling complaints effectively is very crucial. This Customer Complaint Handling training course looks at how to handle customer complaints effectively, ensuring the relationship with the customer stays intact. Knowing what drives complaints in the first place is a great way to reduce the overall amount of complaints a business will get. In this Customer Complaint Handling training course we look at how to be pro-active in reducing the complaints a business will receive. Knowing what drives complaints, how to pro-actively reduce complaints and how to deal effectively with them when they do happen is all in our Customer Complaint Handling training course. Customer Complaint Handling Training Course – Course Aims This Customer Complaint Handling Training Course aims to help businesses increase customer loyalty and retention by providing the skills and knowledge needed to deal with customer complaints effectively. Customer Complaint Handling Training Course Objectives By the end of the session, attendees will: Understand what...
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Training Effective Planning and Organising

COURSE AIMS When you plan and organise yourself effectively, you can significantly reduce the time and effort required to achieve your goals. Increased productivity at work through better planning and organisation of work will lead to a happier, more rewarding and prosperous work life. The Effective Planning and Organising workshop addresses a proven approach to individual productivity that covers the fundamentals of planning, organising, with particular attention to personal time management and productivity drivers. WHO WILL BENEFIT FROM THE COURSE? Designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career. WHAT WILL YOU GAIN FROM THIS COURSE? Be able to define what is planning Understand planning components The main stages of planning Examine...
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Training Presentation Skills – Presenting with Impact and Conviction

COURSE AIMS Whether you are persuading colleagues, selling to a client or energising a team, the power of your presentation skills makes the difference between success and failure. When delivered with confidence and impact, successful presentations provide an opportunity to inform, inspire and influence an audience. This workshop will give delegates the skills that will make speaking in public less terrifying and more enjoyable. It includes topics that delegates can look forward to, including: creating a compelling speech, using various types of visual aids, and engaging the audience. WHO WILL BENEFIT FROM THE COURSE? This course will benefit those who are in supervisory, managerial or leadership positions, or who work in teams, and would like to become more influential in the workplace, a necessity for those who make presentations to colleagues and/ or clients as part of their professional role. WHAT WILL YOU GAIN FROM THIS COURSE? Knowing how to deal with: Learn how to focus on the needs of the audience Practice verbal and non-verbal...
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Training Teambuilding and Leadership Skills

COURSE AIMS Successfully managing a cohesive, happy and high-performing team that consistently meets goals is in high demand. As an effective leader, your followers must have trust in you and they need to follow your vision. The element of ‘trust’ has a huge impact on the power and influence of the leader and trust-building must be at the forefront of leadership training. Delegates will be shown how to develop a more effective leadership style through the trust-leadership approach to leading and developing organizations. Those who practice Trust-Leadership measure every decision, every action, and every initiative against the goal of maximizing trust in themselves as leaders and the depth of trust within the organisation. WHAT WILL YOU GAIN FROM THIS COURSE? Learn to identify the different types of teams and develop different strategies for leading them Recognise the different team development stages and behaviours Master techniques to manage teams at each stage of development Develop a range of great team building activities Learn techniques to...
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Training Advanced Project Management

Who should attend? Project managers and Project Directors Project team members wishing to move into project management roles Other operational staff with a basic understanding of project management tools and techniques Project planners Senior line managers of project staff Technical and engineering staff wishing to develop skills in managing projects Learning Objectives To set up and manage projects effectively To scope out the objectives and deliverables for a project To create a Project Plan To calculate the resources required for a project To manage project teams effectively To establish systems for monitoring and evaluating projects To assess risk factors and develop contingency plans To create a motivated project team Course Content Project Management – Initiation and Philosophy Project definition vs. on-going daily operations (Business as Usual) The attributes and selection of the Project Manager Understanding the Project Charter and the impact of the requirements The Triple Constraint that affects all projects Understanding the five keys stages of Project Management Critical areas that affect...
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Training Motivation and Delegation

COURSE AIMS Delegation is not ‘dumping’ or merely allocating tasks. It is a skill that comparatively few managers/supervisors/team leaders process to a high level. Done well, delegation makes a significant difference to the motivation of the individual and productivity of the team. Good delegation also frees management time to allow pursuit of priority goals. This programme addresses the skills of motivation and delegation. Delegates will learn how to get the best out of people and what approaches will enable participants to increase effort and work to the highest standards; and develop staff into high performing leaders, guiding them to achieve their goals and targets. WHO WILL BENEFIT FROM THE COURSE? A must workshop for all staff that have people reporting to them who would like to explore key management skills such as motivation, coaching and delegation. WHAT WILL YOU GAIN FROM THIS COURSE? Identify the importance of employee motivation Identify the methods of employee motivation Understand what motivates people to do what they do ...
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Training Creative Problem Solving and Decision Making

COURSE AIMS Explore a variety of approaches to solve problems and make decisions. This workshop is a blend of trainer-led and experiential learning. It identifies the key concepts of creative thinking and problem solving. It gives the delegates a range of versatile and effective techniques; ideal for those seeking new answers to old problems, and those in search of first time solutions to major new problems. On this course, delegates will learn how to approach problems holistically by first identifying, then analysing the situation before moving to solution development. WHO WILL BENEFIT FROM THE COURSE? Managers Supervisors Administrators who will who will benefit from better problem solving and decision- making skills and Business Professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions. WHAT WILL YOU GAIN FROM THIS COURSE? Apply logical and creative approaches to solving problems and making decisions Explore traditional and creative tools for identifying...
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Training Managing Change and Conflict Resolution

COURSE AIMS We need change to keep ourselves stimulated and creative. However, stability and routine makes us feel safe. To manage change we need to have the necessary insight and skills to make a difference to the way things happen around you. Examine how you got to be who you are, define your communication resources and investigate your personal beliefs and values. We will look at the limitations we all put on ourselves and how they hold us back from being open to change. You will also recognise that conflict is inevitable, and that it can be healthy when appropriately managed. Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict. Go beyond the theory of dealing with conflict, with practical activities and role-plays that can build skills and confidence, in a safe environment. WHAT WILL BENEFIT FROM THE COURSE? Supervisors Team leaders Management Professionals Management Staff All Professionals at all levels who...
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Training Supervisory Management Skills

COURSE AIMS Most supervisors are promoted into the role of supervisor because they are good at doing the job, not because they are good at supervising others; that skill has to be learned. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. Discover how to become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for yourself and others), providing feedback, resolving conflict, and administering discipline. WHO WILL BENEFIT FROM THE COURSE? This course is designed for new supervisors or those who have been in the position but would like to develop their skills in supervising their team. WHAT WILL YOU GAIN FROM THIS COURSE? Identify key roles and responsibilities of a supervisor Demonstrate effective communication skills Set SMART goals for yourself and for your team Understand how people are motivated Set expectations...
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Training Leadership Essentials

COURSE AIMS Whilst it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Once you learn the techniques of true Leadership, you will be able to build the confidence it takes to take the lead. Explore how managers can maintain their technical expertise while demonstrating the right type of leadership. It will give delegates the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective leader. WHAT WILL YOU GAIN FROM THIS COURSE? The course is designed for managers, senior managers, directors and anyone with leadership responsibilities who would like to improve their leadership skills to be able to empower and motivate their followers. WHAT WILL YOU GAIN FROM THIS COURSE? Define Leadership Identify what makes a good leader Learn how to lead ...
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Training Strategic Thinking, Planning and Implementation

COURSE AIMS This programme is about getting your team, department or organisation where it needs to go. Starting with the bigger picture and moving onto the practical implementation issues, this course takes you right through the strategic planning process with helpful tools, techniques and ideas at every stage. To be strategic is to be well prepared ahead of time for different eventualities. Therefore, strategic planning requires a ‘state of mind’ that has space for the future, is versatile enough to perceive different possible scenarios and creative to think out new solutions for possible problems and issues that may arise. At all levels, strategic thinking has become necessary for both short and long term success. The key lies not just in individual skills, but also in the ability to engage others in an on-going strategy process. WHO WILL BENEFIT FROM THE COURSE? Employees and professionals who need to adopt a ‘strategic mindset’. WHAT WILL YOU GAIN FROM THIS COURSE? Learn the fundamentals of strategic thinking and...
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Training Developing Management Skills

COURSE AIMS Managing processes and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, coach and develop their staff … the list goes on! Our Developing Management Skills programme provides delegates with the knowledge and skills required for personal growth and team development, in a non-confrontational, interactive training environment. Following this workshop, you will go back to the workplace with a toolbox full of management skills that you can use to guarantee your success in managing yourself and others. Who will benefit from the course? The course is designed for new and experienced managers and professionals who want or need to brush up on their managerial and leadership skills. WHAT WILL YOU GAIN FROM THIS COURSE? Identify the ‘core competencies’ required to be an effective manager Develop a practical framework for understanding management Understand the roles and responsibilities of each department Identify the different leadership...
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Training Innovation and Critical Thinking

COURSE AIMS Innovation and Critical Thinking together lead to new idea generation, better problem-solving, efficiency building and getting the best of your employees’ talents and thinking abilities helps you step back, examine your thought processes and make them more effective. By asking the right questions, challenging assumptions your company’s innovation and competitive position in the marketplace will improve. WHAT WILL YOU GAIN FROM THIS COURSE? Define critical thinking, reasoning, and logic. Discuss the importance of creative and critical thinking. Understand why some people are naturally creative, but also how everyone can develop their creativity. Knowledge of how to use a range of creative thinking tools and techniques to generate ideas and solve problems. Apply the methods and tools to generate ideas for improving areas of their own work. Explore how to use creative imaginations and mark real advancement. Understand critical thinking and innovation as it pertains to the workplace. Recognise the difference between left and right brain thinking. Get a roadmap for...
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Training Building and Maintaining High Performance Teams

COURSE AIMS For most of us, teamwork is a part of everyday life – at work or personal, we are often expected to be a functional part of a performing team. An effective team leader must have their follower’s trust and shares their vision. The workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Delegates will be given the details and concepts of what makes up a team, and what factors into being a successful team and team leader. WHO WILL BENEFIT FROM THE COURSE? This programme is intended for team leaders, supervisors, managers and anyone who aims to successfully manage a cohesive, happy and high-performing team that consistently meets goals. WHAT WILL YOU GAIN FROM THIS COURSE? Describe the concept of a team, and its factors for success Learn to identify the different types of teams and develop different strategies for leading them Explain the phases of team development...
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Training Primavera P6

Courses Description Objectives · Course provides hands-on training for Primavera Enterprise 6.0 to improve the competency of project management practitioners and for those who want to embark on the world of project management, whether to assess the benefits of the project-driven organization or to develop new skills, and is considering a foundation milestone in stepping towards advancement. · Learn fundamentals of project management. · Learn how today available tool can be uses to effectively manage projects data and provide visibility for important project performance data. · Learn how to use project management techniques to plan, organize, control, document and close out their projects successfully and with minimum risk. Who will benefit · New graduates who wish a dynamic career in project management. · Personnel whose responsibilities include managing as well as supporting projects. · Technical /engineering people moving into a project management/team leadership role. Any individuals whose responsibilities include supporting projects, such as personnel in the back office and in administrative support areas; marketers; and sales. Course Detail ...
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Negotiating, Drafting & Understanding Contracts

Why Choose this Course? This course covers the three stages of contracting; negotiating the ‘deal’; documenting that deal in a robust, but practical way: and managing the performance of the contract itself.  This course will help participants to have an awareness of practices in other areas and other industries, which can add significant value to their own situations. Moreover, the course will also give an opportunity to consider matters from the perspective of the other party to a contract. This course will feature: Gaining a broad understanding of contracts and your ability to use them to protect your organisation Examining the latest techniques required in order for you to consider and negotiate contracts with confidence Considering principles widely used in international contracting, isk allocation and dispute management in contractual disputes Practical tips for business professionals to deal with the consequences of non-performance Analysing the mechanics of contracting in the English language   What are the Goals? By the end of this course, participants will be...
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Senior Secretaries and Personal Assistants’ Programme

Who should attend? This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties. Learning objectives To provide high standards of modern office practices and methods To enhance managerial capabilities and career growth To manage the work environment to fulfil both organisational success and individual performance To be able to communicate effectively, handling challenges and duties professionally with confidence Course content Office organisation Practical solution focused management skills How to support good workflow in the office for employee productivity How to manage the day-to-day running of the office Dealing with suppliers and developing good buying relationships Arranging meetings and taking minutes Best practice for handling meetings The role of teams and teambuilding Taking accurate minutes and following up Arranging the environment for best meeting atmosphere Event management Planning, arranging and monitoring events Coordination and facilitation skills How to manage different suppliers to deliver a successful event Managing...
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Emcee Training – Becoming an Effective Master of Ceremonies

Is it really necessary to attend an emcee training program if you want to become an effective Master of Ceremonies? Many believe as long as one has some prior experience in public speaking, it is all it takes for him to become an effective Master of Ceremonies. The truth is – to become a good Emcee, it takes more than just possessing good public speaking skills. Undeniably, good content is a must in most events. However, packaging the content together, making it flow and ensuring that the audience are informed and entertained are the some of the many responsibilities of a good Emcee. Emcee Training Program Objective The key objectives of this programme are to develop confidence and assertiveness in the role of a emcee. Delegates will be well equipped with the knowledge and understanding of the duties and expectations of an emcee. Course Outline The Role of Master Ceremonies Welcome speech Introduce speakers Explain programmes Memorable conclusion Be there early Understand stage management Act like a genial host Be...
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Human Resource (HR) Management Skills

Who Should Attend? This programme is designed for HR professionals, particularly those who are new to the HR function, or who have some experience, but no formal training, and who would like to broaden their HR knowledge, and develop their expertise and interpersonal skills. It is also relevant to line managers who are tasked with HR functions. About The Programme Managing the HR function in an organization requires the use of many skills, including the ability to manage yourself and others, and the ability to make informed decisions and solve problems effectively. This programme will enable HR professionals to develop critical skills within the main functions of HR: Resourcing, Service Delivery, Performance Management, Learning and Development, and Reward. The programme is highly practical with delegates involved in group activities, role-plays and exercises to develop and enhance their skills. Course Objectives To understand the different roles and responsibilities of Human Resource Managers To become conversant with resourcing and the recruitment and selection process, and to practise...
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Train The Trainer – Group Training Techniques

Who Should Attend? This programme is intended for people new to training, or those with no formal knowledge about the design and delivery of training programmes. The course content focuses on the professional delivery of training to small groups in the workplace, rather than on one-to-one training skills. About The Programme Training and re-training are now an essential part of the business strategy for all successful companies. Preparing and delivering top quality 'on-the-job' and 'off-the-job' training to meet organizational needs, is an essential skill for companies and organizations. This programme will also prove valuable to In-Company Trainers wanting to improve and update their training skills. Course Objectives To understand learning styles, and to examine techniques which will enhance the learning process To design training material for a group training session to meet specified needs To gain knowledge, skills, and practical tools to deliver effective training, using group facilitation techniques To improve your group training techniques, by focusing on effective communication behaviours To evaluate your...
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