Tag: TCI PRO Training

Info Jadwal Training 2018

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Informasi Training Manajemen 2018 yang mencakup Program Training 2018 dan Jadwal Training 2018 serta Biaya Training 2018 disajikan di bawah ini menurut kelompok/bidangnya masing-masing. Program training manajemen 2018 dan Jadwal Training 2018 yang kami sajikan ini diselenggarakan oleh lembaga-lembaga training/konsultan manajemen yang sudah berpengalaman. Program Training 2018 Bidang Finance Accounting⇓ Program Training 2018 Bidang Internal Audit & Fraud Audit⇓ Program Training 2018 Bidang Managerial Skill, Leadership, Secretary, Marketing, dsb⇓ Program Training 2018 Bidang Manajemen Sektor Publik⇓ Program Training 2018 Bidang Operational Management⇓ Program Training 2018 Bidang Operational Perbankan⇓ Program Training 2018 Bidang Project Management Sedang Jadwal Training Manajemen 2018 dapat Anda lihat di bawah ini Kategori Trainingnya : Jadwal Training 2018 Bidang Finance Accounting Jadwal Training 2018 Bidang Internal Audit & Fraud Audit Jadwal Training 2018 Bidang Managerial Skill, Leadership, Secretary, Marketing, dsb. Jadwal Training 2018 Bidang Operational Management Jadwal Training 2018 Bidang Operational Perbankan Jadwal Training 2018 Bidang Project Management Special Programs / Inhouse Training Programs Selain program training regular berjadwal, berikut ini adalah beberapa program pelatihan khusus yang tidak dijadwalkan secara regular tapi dapat diselenggarakan kapan...

Informasi Jadwal Training 2018

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January 2018 Title Dates Boilers: Operation, Maintenance and Troubleshooting 22 Jan - 02 Feb 2018 Management of Contracts and Contract Claims 28 Jan - 01 Feb 2018 Advanced Maintenance Management 28 Jan - 01 Feb 2018 Risk Assessment within Production Operations 22 Jan - 02 Feb 2018 Competency Development and Managerial Excellence for Operation and Production Supervisors 28 Jan - 01 Feb 2018 Development & Managerial Excellence for Plant Supervisors 28 Jan - 01 Feb 2018 The Art of Strategic Management (Strategic Planning Specialist) 22 Jan - 02 Feb 2018 Strategic Planning Specialist (The Art of Strategic Management) 28 Jan - 01 Feb 2018 The Art of Strategic Management and Leadership 28 Jan - 01 Feb 2018 Flares and Relief Systems: Efficient Design, Safe Operation & Maintenance 28 Jan - 01 Feb 2018 Competency Development and Managerial Excellence for Maintenance Supervisors 28 Jan - 01 Feb 2018 Strategic Contract Management: Key Concepts, Processes and Current Practices 29 Jan - 02 Feb 2018 The Art and Science of Professional Leadership 29 Jan - 02 Feb 2018 February 2018 Title Dates Variable Frequency Drives (VFDs) 04 - 08 Feb 2018 Principles, Applications and Performance of Pumps,...

Performance Management Training

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The Performance Management Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those in Human Resources who have responsibility for administering and overseeing their organisation’s PMS and potentially supporting the appraisees and appraisers. Course Benefits Understand the value of Performance Management to their organisations and staff and be fully conversant with appraisal processes. Conduct effective appraisal meetings by inspiring, engaging and developing their staff to deliver higher levels of performance. Set and write SMART objectives for themselves and their direct reports. Identify suitable KPIs for their staff and manage these KPIs. Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees. Objectively measure performance using established rating systems Set Individual Development Plans. Who Should Attend The “Open” Performance Management Training Workshop is aimed at all those who are responsible for appraising their staff, whether supervisors or senior managers. The programme is also aimed at those...

Distributed Control System (DCS) – Selection, Operation and Maintenance

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Objectives: By the end of this course the participants will gain the following; •Know the historical background of DCS. •Learn the local control unit architecture. •Know the basic elements of a Microprocessor-Based Controller. •Know the local control unit languages. •Study and know the communication protocol facilities. •Know the operator interface. •Know the display units layout. •Know the principles of protection and relaying system •Know how to management the input output data for control and protection. •Study the design considerations for operator input. •Application of system design issues in electrical and industrial systems. Who should attend: The course is designed to electrical engineers and highly qualified technicians whom concerning with DCS control and protection systems operation, selection and maintenance. Those are working in electrical power and industrial processing control systems such as: • Electrical power grids and electrical generation plants, • Environmental control systems, • Traffic signals, •...

Training Recruitment and Retention from A-Z Course

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Description Essential for anyone looking to hire the right person and retain them in their business, this course will provide you with the practical skills and techniques to manage the recruitment process from start to finish. You’ll learn how to identify the key job requirements and write a good job description, how and where to source suitable candidates, and how to manage the advertising process. You’ll discover how to interview candidates effectively and enhance your probing, listening and rapport-building skills in order to develop a greater understanding of candidates' motivations, strengths and weaknesses. We’ll also cover how to ‘sell’ the role, take effective references, manage offers and counter-offers, induct and retain new employees, and effectively manage the expectations of different generations in your workforce. Course Outcomes By the end of this course, participants should be able to: Identify the key job requirements and write a good job description Source the best candidates Write adverts that candidates respond to and then to manage the...

TRAINING INSTRUMEN KIMIA

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PELATIHAN INSTRUMEN KIMIA Deskripsi Pengenalan tentang metode dan instrumen kimia diperlukan untuk mengembangkan pemahaman tentang operasi, perawatan, dan kalibrasi instrumen analisis kimia. Pelatihan ini dirancang untuk memberikan pemahanan kepada peserta bagaimana mengoperasikan dan merawat instrumen yang digunakan dalam laboratorium kimia di industri. Materi yang tercakup dalam instrumen kimia ini meliputi: Pengenalan prinsip dan teori instrumen kimia. Mengoperasikan instrumen kimia dengan benar. Memberikan pemahaman tentang teknik dan trouble shooting instrumen dilaboratorium kimia. Memberikan wawasan penggunaan yang aman untuk instrumentasi kimia. Memberikan solusi mengenai permasalahan yang berkaitan dengan penggunaan instrumen kimia. Memberikan penekanan penyimpanan dokumen yang tepat di laboratorium ataupun di industri. Aplikasi instrumen kimia: Spektrofotometer. Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami. Catatan : Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Trainingdengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami. Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin...

Training Pemantauan Kualitas Air dan Udara

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COURSE DESCRIPTION Ketika perusahaan atau instansi pemerintah menerapkan perundangan lingkungan dan program lingkungan (seperti AMDAL, ISO 14001, PROPER dan lain-lain) maka pemantauan lingkungan penting dilakukan untuk tujuan spesifik antara lain: Memenuhi persyaratan internal dan eksternal Bahan untuk perancangan Pengendalian proses Pembuktian dalam proses hukum, Penelitian, dll Salah satu media lingkungan yang penting untuk dipantau adalah kualitas air buangan dari kegiatan industri dan kualitas badan air penerima. Agar hasil pemantauan – baik yang dilakukan oleh pihak internal maupun eksternal perusahaan – tersebut dapat dipertanggungjawabkan objektivitas dan validasinya maka pemantauan haruslah dilakukan dengan prinsip, teknik, sumber daya manusia yang kompeten dan prosedur yang benar dengan memperhatikan hal-hal berikut: Tujuan pemantauan air / Udara Baku mutu effluent air limbah dan baku mutu kualitas badan air Sampling (prosedur, teknik, lokasi pengambilan dan penanganan) Satuan-satuan dalam pemantauan, Dll Hasil pemantauan seperti inilah yang dapat digunakan untuk melihat kesesuaian (compliance) antara kinerja lingkungan perusahaan dengan peraturan yang berlaku dan untuk mengukur kinerja program lingkungan, sehingga dapat ditentukan tindak lanjut...

Electrical Circuits and Wiring Systems Training

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Course Description This course introduces the care and use of tools and materials used in electrical installations as well as the requirements of the National Electrical Code. Topics include lighting, overcurrent protection, conductors, branch circuits, condelectrical, and safety and electrical blueprint reading. Upon completion, participants should be able to properly install conduits, wiring, and electrical distribution equipment associated with basic electrical installations Course Objectives Understanding the basic electrical theories Being familiar with the codes and standards related to residential wiring Understanding electrical plans Learning how to use electrical installation tools Learning how to use materials and equipment in electrical installations Who Should Attend? Engineers Electricians Technicians Contractors Anyone aspire to increase his capabilities in this area Course Schedule Review of electrical theory Circuit elements Electrical power and energy Codes and standards Blueprint reading of electrical plans Tools, materials and equipment used in electrical installations Electrical connections Types of connections Services Service entrance Roughing in services Service panels Service drops Wiring methods using non-metallic sheathed...

Electrical Circuits Fundamentals Training

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Course Description The Fundamentals of Electric Circuits course provides the participants with an understanding of the concepts and techniques in the characterization of electrical circuits and their components. This course introduces the participants to the basic concepts of current, voltage, power, electromagnetism, basic lows and theorems for the analysis of electric circuits. Pulse-response and resonance are also covered. Theory classes are supported by laboratory experiments to study, test and verify the characteristics of these basic electrical concepts Course Objectives Understanding fundamental circuit analysis techniques Being familiar with circuit equivalence and modeling Being able to develop physical insight and intuition for problem solving Learning how to different simulators Who Should Attend? Maintenance supervisors Novice engineers Plant engineers Electricians Plant mechanics Service technicians Contractors Energy auditors Layout professionals General audience Course Schedule Units and notation, basic electric quantities Electric signals and circuits Kirchhoff's laws Circuit elements and sources Resistance, series and parallel combinations Basic resistive circuits Practical sources and loading Introduction to digital circuits simulators Circuit...

Understanding Facilities Management

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Training Understanding Facilities Management Expand your knowledge of facilities performance to the next level of distinction... Overview The challenges in delivering a high performing, energy efficient building that caters to the needs of the occupiers is central to day to day activities. Learning about the full range of issues you need to complete your role is important, as is receiving acknowledgement of your professional qualifications. This course will give you a thorough understanding of the key aspects of facilities management and performance for good practice proven strategies to implement back in your office. Attend the training course and you will walk away with knowledge of developing effective FM service strategies. Benefits Of Attending Assess the nature of buildings and the relationship to their use by occupants Critically examine the cost implications and techniques for space management Identify maintenance requirements and cost effectively implement plans Who Should Attend Facilities Managers Building Managers Property Owners LEED Designers MEP Contractors and Consultants Security Professionals Physical Asset Managers Estate Managers ...

Integrated Grounding System Design and Testing Training

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Training Integrated Grounding System Design and Testing Course Description Get comprehensive coverage of grounding system design procedures for safety and lightning shielding. Start with a simplified coverage of the basic principles in grounding design, followed by a step-by-step design procedure. Explore soil characterization, including soil testing methods, data interpretation and a workshop. Discuss modeling requirements and data preparation procedures for substation ground system design and lightning shielding. Discuss practical examples and see demonstrations of design procedures with three examples of realistic systems — (a) a generation substation, (b) a transmission substation, (c) a distribution substation. Investigate options for controlling ground potential rise, touch and step voltages. Quantify the influence of grounding systems on nearby pipes, fences and buildings with the use of the WinIGS program. Discuss design procedures to limit transfer voltages to safe levels. Design the lightning shielding system for these substations to minimize the risk from lightning overvoltages. Who Should Attend Electric power utility engineers involved in substation design, testing and design of grounding...

Training Telemarketing Skill and Presentation skill

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Telemarketing Skill and Presentation skill training COURSE DESCRIPTION Mengetahui dengan persis betapa pentingnya keberadaan Telemarketer sebagai Ujung Tombak didalam organisasi Memperdalam pemahaman komprehensif mengenai bauran Komunikasi pemasaran Meningkatkan Profesionalisme komunikasi dalam pemasaran Peserta dapat merancang sebuah presentasi efektif Peserta dapat menggunakan teknik media presentasi yang berbasis aplikasi komputer Peserta dapat menyampaikan teknik presentasi efektif Peserta mendapatkan trik mengatasi audience dengan beragam karakter PARTICIPANT Sales Eksekutif, Telemarketer, Customer Service semua orang yang berhubungan dengan penjualan COURSE OUTLINE Konsep Dasar Komunikasi Dalam Pemasaran Teknik Telemarketing di Era Globalisasi Teknik Meyakinkan Pelanggan Dalam Telemarketing Teknik Menutup Penjualan by Telephone Aplikasi Telemarkeitng Dalam Smart Handling Complaint Preparing a presentation Organizing presentation materials Working with visual media Managing the content Self-Presentation in presentations Dealing with questions TRAINING METHOD Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,. Training Material (HandOut & SoftCopy) Convenient training facilities in stars...

Training Planning and Inventory Control

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OBJECTIVES Provide a clear understanding of the interdependancy between inventory control, service level, production planning and cost control. Provide the necessary techniques and practical solutions to realize optimised stock levels and well balanced production batches. TARGET GROUP All staff members and executives in charge of customer service, inventory control, production management or those who are preparing to take these responsibilities in the near future. Course Outline Introduction to inventory control Role of stocks as buffer between unequal flows Inventory types Dependent vs independent demand Cost elements of inventory control The optimal order quantity: EOQ The static order model The principles of the static model The different variables: lead time, revision, rotation, service level The use of ABC-analysis in inventory control The determination of the safety stock, the order level and the maximum The dynamic order model and forecasting The principles of the dynamic model Forecasting and prediction Review of the decomposition method; trends and seasonal influances Selection of the forecasting method Strategical inventory control Multi-level inventory control: optimisation...

Electrical and Instrumentation (E & I) Engineering for Oil and Gas Facilities

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WHAT YOU WILL GAIN: Skills and competencies in E&I oil and gas engineering Knowledge of the latest technologies in E&I oil and gas engineering Key techniques in operating your facility to the highest level of safety and in protecting the environment Decadesof real experience distilled into the course presentations and materials Guidance from real E&I oil and gas experts in the field Hands-on, practical knowledge from the extensive experience of instructors, rather than the theoretical information from books and colleges Networking contacts in the oil and gas industry WHO SHOULD ATTEND: This workshop is ideal for you if you are seeking expertise in the oil and gas business, including: • Recent graduate electrical, instrumentation or mechanical engineers • Chemical engineers • Electrical engineers • Experienced electricians • Fire and gas engineers • Instrument and control systems engineers • Instrument and process control technicians or technologists • Instrument fitters • Mechanical engineers Even if you are highly experienced you will find this a great way to become familiar with the oil and gas...

Maintenance Planning, Scheduling & Work Control

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COURSE OVERVIEW: Maintenance Planning and Scheduling of work orders is the hub of a well-functioning maintenance organization. In order for maintenance planning and scheduling to work, many other systems need to work well. Most importantly equipment inspections through preventive maintenance, technical database such as bill of materials, work order his-tory, and standard job plans. Maintenance spare part stores have to function well. Maintenance Planning and Scheduling is critical for every successful individual and company. The focus are directed to concepts of Maintenance Management, establishing a healthy Maintenance program and Maintenance Planning and Scheduling procedures. Computer applications on maintenance planning and scheduling will be addressed too. Emphasis on various aspects of analytical techniques which have proved valuable in maintenance planning and scheduling. Most maintenance departments do not plan to fail, they simply fail to plan and therefore do indeed fail. The major reason behind failure to plan is that putting out today’s fires is given priority over planning for tomorrow – thereby insuring...

Training Of Trainer (TOT)

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Training Of Trainer (TOT) COURSE DESCRIPTION Trainer merupakan aktifitas pentin yang perlu dilakukan oleh semua perusahaan agar karyawannya mampu melakukan tugas dan peran masing-masing, sehingga kemampuan perusahaan dapat terus meningkat. Faktor dan kendala yang sering dihadapi dalam pelatihan adalah : Biaya Jumlah peserta terbatas Pengetahuan tidak dapat disebarluaskan. Training ini dirancang khusus agar peserta memperoleh bekal dalam menyusun program pelatihan secara terpadu dalam perusahaan, maupun untuk eksternal mulai dari perencanaan sampai evaluasi akhir dan tindak lanjut atas hasil pelaksanaan program pelatihan tersebut, dan juga berguna bagi para trainer yang sering memberikan pelatihan bagi organisasi, perusahaan lainnya. TUJUAN TRAINING FOR TRAINER Mengetahui metode mengajar yang benar Mampu mengajar secara sistematik Mampu menjadi teladan apa yang telah diajarkan Mampu menjadi instruktur yang professional Mampu melengkapi peranan sebagai pemimpin kerja PARTICIPANT Para perwakilan menejemen/divisi/departemen, bagian DIKLAT kandidat trainer organisasi dan siapa saja yang dalam pekerjaan/aktifitas kerjanya berhubungan dalam kegiatan belajar mengajar serta melakukan bimbingan. COURSE OUTLINE Membangun sikap dan berpikir positif terhadap diri sendiri Kunci Sukses Keberhasilan seorang Trainer. Motivasi...

Advanced Valve Technology (Design, Selection, Installation, Applications, Inspection, Maintenance & Troubleshooting)

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COURSE DESCRIPTION A valve may be defined as any device that stops, starts, or changes the direction of magnitude of any fluid flow or its pressure. Management is becoming more and more aware of the importance of valves in industrial plants and processes. In the hydrocarbon and natural gas industries, valves represent about 8% of new plant capital expenditures and about 10% of the maintenance budget for replacement purchases. The price of valve failure and leakage increases as the cost of process fluids rises. There are different types and valve functions that may be meat in any plant; that is why valve technology has high potentials nowadays. On completion delegates will be familiar with: - Different types of valves, and their construction. - Valve applications and functions. - Valve sizing and estimates - Cavitation and noise in valves - Troubleshooting of the valves and their maintenance PARTICIPANT - It is important for engineers, technicians, operation and maintenance groups. COURSE OUTLINE - Introduction to valves Types of valves: Gate valve, Globe valve, ...

ADVANCED MAINTENANCE PLANNING, SCHEDULING, AUDITING & BENCHMARKING

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INTRODUCTION: The aim of an Maintenance Planning & scheduling is to maximize production equipment effectiveness in terms of economic efficiency and profitability. The maintenance planning & scheduling is effective if every effort is applied to eliminate in every case the cause of lost production due to equipment failure or to maximize equipment effectiveness. The most efficient way of achieving this goal is through proper maintenance planning & scheduling. Hand-on experience is crucial for performing successful maintenance. Yet, many new engineers lack the experience to successfully manage a program. This is why so many readers regard the Maintenance Planning as the chief authority for establishing effective maintenance management in the real world. It is designed to further develop many existing discussions in a more comprehensive and helpful way. OBJECTIVES: At the end of this course participants will be able to understand and practice the basics and fundamentals of the following Maintenance Planning foundation: Overview on maintenance Maintenance Policies Maintenance planning & Scheduling Maintenance budget and cost reports Overview on CMMS Maintenance...

Administrative Assistant Training

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Training Administrative Assistant COURSE DESCRIPTION The role of the Administrative is rapidly changing and he/she is taking on more of the work of the manager. He/she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.At the end of the course participants will able: OBJECTIVES: To identify and correct deficiencies, enhance strengths and promote professionalism in the modern executive secretary and administrator. You will Learn how to: Develop and effective communication strategy with your boss and gain respect from other employees Apply techniques for solving day to day administrative problems Conduct efficient, effective meetings Develop necessary business manual and records management processes Demonstrate leadership and teamwork skills Enhance your personal performance within your organization Understand what your organization requires from you to increase your value Realize how to develop your career Project the right corporate image Develop your stress management techniques Build your confidence and learn how to delegate without creating an atmosphere Discover...

Training Reactive Power compensation and control in Electric power system

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Reactive Power compensation and control in Electric power system Training INTRODUCTION: This training course presents reactive power compensation and an overview of modern practices in raising efficiency of power systems through application of reactive power and voltage regulation. This training course starts with discussion about the structure of power systems from a power plant to the customer, and typical power system voltages in different parts of the system. Then, it explains how power losses and voltage drops in the power system may be reduced through compensation of reactive power either by shunt capacitors for an inductive load or shunt reactors for a capacitive load. Arrangement of a shunt capacitor bank and a sequence of its design is considered as well. Explanations are supported by numerous drawings, photos of actual equipment and the example showing how to design shunt capacitor bank. OBJECTIVES: Upon completion of this course, the participant shall be able to; Understand concepts of power factor Understand disadvantages of poor power factor and...

Training Electrical Equiptment Maintenance

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COURSE DESCRIPTION This course is designed to meet the training needs of plant maintenance personnel engaged in the day-to-day troubleshooting and fault correction of industrial electrical equipment. It is appropriate for electrical maintenance personnel in need of a review of electrical basics and an introduction to more complicated industrial controls and test equipment. It is also suited for mechanical maintenance personnel that take part in plant electrical maintenance activities. The course can be customized to include examples of specific components, test equipment, and documentation found at the plant. PARTICIPANT Electric Engineer/ Supervisor/ Superintendent • Power Plant Maintenance Engineer/ Supervisor/ Superintendent • Power Plant Operation Engineer/ Supervisor/ Superintendent • Everybody or professional who wants to broaden knowledge or gain Benefit from this course COURSE OUTLINE Introduction to electrical equipment maintenance, testing and troubleshooting • Why maintain and test • Overview of electrical preventive maintenance and testing • Planning an EPM program • Overview of testing and troubleshooting methods • Review of dielectric theory and practice Electrical safety, switching practices and precautions • Introduction • Electrical fire...

Manajemen Logistik

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Deskripsi Manajemen Logistik Materi pelatihan ini memberikan gambaran dan bahasan mengenai: pengertian dan perkembangan manajemen logistik, system manajemen logistik, penerapan manajemen logistik, operasional kegiatan logistik, pengelolaan barang, dan pengendalian logistik. Tujuan Manajemen Logistik Setelah mengikuti pelatihan ini, peserta pelatihan diharapkan mampu: Memahami pengertian dan perkembangan manajemen logistik Memahami mengenai system manajemen logistik Memahami bagaimana cara menerapkan manajemen logistik Memahami bagaimana cara melakukan pengelolaan barang, dan Memahami bagaimana cara melakukan pengendalian logistik Materi Manajemen Logistik 1. Arti penting manajemen logistic Mengenal manajemen logistic Perkembangan manajemen logistic Jenis barang dalam manajemen logistic 2. Sistem manajemen logistic Penerapan sistem manajemen logistic Unsur-unsur sistem manajemen logistic Sinkronisasi manajemen logistic 3. Penerapan manajemen Informasi logistic Unsur-unsur transportasi Keuangan pendukung kegiatan logistic 4. Operasional kegiatan logistic Karakteristik operasional Biaya operasional Alat angkut operasional 5. Pengelolaan barang Persediaan barang Penyimpanan barang Penanganan barang 6. Pengendalian logistic Penerapan pengendalian logistic Inspeksi manajemen logistic Manajemen persediaan TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe...

MANAGING CONTRACT RISKS, PERFORMANCE & NEGOTIATION IN OIL & GAS INDUSTRY

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DESKRIPSI Sebagian kontrak yang di buat selalu dibarengi dengan resiko yang berpotensi menimbulkan perubahan dan perselisihan diantara mereka yang terlibat dalam kontrak tersebut. Adanya potensi perselisihan dapat mengurangi nilai dan tujuan menurunkan kinerja kontrak.Penyebab munculnya risiko ini bisa disebabkan adanya perubahan dan perselisihan yang berakar pada detail dari paket tender dan kontrak yang terkait. Hal ini dapat mempengaruhi profitabilitas, reputasi, pangsa pasar dan citra baik pelanggan dan kontraktor, seperti tender mengakibatkan membeli layanan salah dan bahan pada harga yang salah. Pelatihan ini akan membekali peserta dengan beberapa pengetahuan, diantaranya : Menerapkan Pendekatan Pasar dan Pasokan analisis rantai yang efektif Perencanaan tender dan membangun strategi kontraktor Resiko kontrak, megelola dan kesempatan untuk mendapatkan nilai kontrak yang lebih besar Meningkatkan ketrampilan negosiasi kontrak dan efektivitas pengelolaan kontrak kinerja MATERI KHUSUS Principles of Procurement & Supply Chain Management (PSCM) Contracting Cycle, Strategy and Development Managing Contract Risks & Performance Contract Negotiation & Dispute Resolution Contract Major Clauses, Completion & Close Out Study Case & Workshop: ...

Internal Auditor Training

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Description Internal audits are extremely valuable tools because they provide independent and objective assessment of compliance with defined business and other requirements. This course introduces participants to all aspects of Internal Auditing. The course covers audit planning, scheduling, auditing and review. It is applicable for all management systems, whether they're based on international, industry or best practice models. The course has a mixture of theory and practical based exercises. Benefits of the course You will leave the training course and be able to: Plan and conduct effective audits Work as part of a team to improve the business Confidently assess processes Make effective contributions to the decisions of the management team Outline of the course Introduction to Audits Process mapping Planning Audits Scheduling Audits Questioning techniques Observation and Listening skills Managing corrective actions Raising Non-conformances Identifying good practice and opportunities for improvement Practical exercises TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit...

Customer Service Excellence

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INTRODUCTION In a time when gaining a competitive edge increasingly comes down to the experience provided to the customer, Customer Service Excellence has never been more important. This fast moving, highly interactive programme draws upon the very latest thinking and research into customer behaviours and the psychology of buying to enable attendees to fully understand what is required to ensure their customers, whether they be external ‘paying’ customers, or internal ‘colleague’ customers, get the very best experience possible. The programme delves into the precise meaning of value, what it is that customers actually value and what an organisation can do to ensure it, perhaps uniquely, can deliver it. Application of the tools and techniques demonstrated on this programme will enable attendees to provide dramatic increases in Customer service, leading to customer retention and increased revenues. Participants will develop the following competencies Understand and be able to exploit, the relationship between Price, Quality and Value Understand which activities add value and which destroy it. Gain...

Marketing Communications and Brand Management

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INTRODUCTION This programme provides participants with an understanding of the concepts of marketing communications and branding activities at a practical level. The focus is primarily on enhancing the skills and knowledge needed to co-ordinate communication activities and manage campaigns. Some theories and strategic issues are covered to provide a relevant context to practice. WHO SHOULD ATTEND? All those who have the responsibility for developing and managing marketing communications and brand support activities within their organisations PROGRAMME OBJECTIVES Explain the role and win support for marketing communications from more senior executives Advise on how to create an effective plan tailored to their organisation and stakeholders and using relevant tools and media Plan and deliver advertising, sales promotion, public relations and direct marketing campaigns that achieve their objectives Manage marketing communication and brand support activities using both offline and on-line media Evaluate the effectiveness of communication tools using appropriate criteria such as cost and credibility PROGRAMME SUMMARY Effective marketing communications and brand support activities rely on understanding...

Managing Service Quality and Customer Satisfaction

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INTRODUCTION Customers are the life-blood of any enterprise. The strategic goal for any enterprise must be to understand what the customer decides is quality and then to be able to produce and deliver that quality in a consistent, cost-effective manner. In this programme, you will: Learn about Customer Service and Quality Management Tools Learn how to improve Customer Satisfaction Improve your people skills Learn how to proactively manage and control expectations Develop tools and models to enable you to consistently deliver a high quality product or service to both internal and external customers WHO SHOULD ATTEND? All business professionals in customer facing positions or with specific responsibilities for Service Quality and Customer Satisfaction Personnel new to the role, as well as more experienced officers seeking to examine and enhance their service quality and customer satisfaction skills Marketing professionals looking for a compelling strategic edge in the market Team leaders looking to relate to their teams and to higher management PROGRAMME OBJECTIVES Describe how to...

Understanding Diversity

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Deskripsi Keragaman di dalam dunia kerja sudah hal yang sangat wajar. Kita akan bertemu dengan orang yang berbeda karakter, sifat, ras, dan perilakunya. Tetapi keragaman itu bukanlah penghalang kemajuan organisasi/perusahaan. Sebagai individu yang baik, sebaiknya kita menghargai dan menghormati keragaman yang ada. Namun saat ini banyak muncul masalah terkait keragaman. Keragaman pun memunculkan masalahnya sendiri, dua masalah umum tentang keragaman adalah budaya organisasional bermusuhan dengan yang dirasakan pekerja dan masalah stereotip. Banyak masalah mengenai budaya organisasi yang dirasa bermusuhan datang dari sebagian orang yang dilindungi oleh undang-undang. Masalah ini bisa diatasi dengan melakukan usaha untuk menciptakan budaya yang bersifat memihak dan tidak merugikan orang/kelompok lain. Masalah lain timbul karena streotip – penyebarann berita yang negatif – didasarkan pengalaman masa lalu sekelompok orang dan berusaha mempengaruhi orang lain. Akibat dari masalah-masalah diatas adalah terbatasnya dan sedikitnya terjalin interaksi yang akan merugikan jangka panjang. Pelatihan ini akan memberikan pemahaman mengenai understanding diversity serta mengoptimalkan kemampuan perusahaan untuk mencapai tujuan strategis perusahaan. Tujuan Setelah mengikuti pelatihan...

Uncover Selling Opportunities

by Informasi Jadwal Training Indonesia Comment Closed

Deskripsi Saat ini dunia bisnis makin maju dan berkembang. Banyak sekali bermunculan wirausaha muda dan perusahaan-perusahaan baru yang meramaikan bisnis di Indonesia maupun kancah internasional. Karena semakin ketatnya persaingan di dunia bisnis, maka para pelaku bisnis hendaknya mampu membaca peluang sekecil apapun itu. Menangkap peluang usaha yang muncul dari kondisi real masyarakat dan membekali dengan ketrampilan usaha yang relevan dengan kebutuhan real akan menjadi peluang yang baik untuk memulai wira usaha. Apabila dapat memanfaatkan peluang penjualan maka akan mendapatkan keuntungan yang melimpah serta dapat dijadikan investasi masa depan. Pelatihan ini akan memberikan pemahaman dan pengetahuan mengenai membaca peluang penjualan yang sangat bermanfaat bagi para personil yang bergerak dalam bidang pemasaran dan penjualan. Tujuan Setelah mengikuti pelatihan ini, peserta diharapkan dapat: Memahami konsep membaca peluang penjualan Memahami tips dan trik dalam menjalan bisnis sesuai dengan peluangnya Materi Konsep membaca peluang penjualan Sumber-sumber peluang Rahasia membaca peluang penjualan Strategi dalam melaksanakan peluang penjualan Tips mempromosikan bisnis Hambatan dalam membaca peluang Solusi yang ditawarkan Studi Kasus Peserta Training ini diperuntukkan...

Fundamentals of Project Management Training

by Informasi Jadwal Training Indonesia Comment Closed

Course Overview This practical three-day workshop will equip participants with the tools, skills, behavioral attributes, and competencies needed to manage design and construction projects. Using lectures, discussion, and case studies, the focus will be on practical applications and techniques for immediate implementation and project results. Participants learn "what" to do, "how" to do it, and "why" they need to do it. The course is designed for people involved in managing the design and construction of operating facilities, including engineers, technologists, technicians, tradesmen, and maintenance personnel. Course Outline Introduction and Definitions Project Manager Behaviors Budgeting and the Staged Gate Process Project Authorization and Scope of Work Engineering Control Procurement Request for Proposals and the Bidding Process Construction Management Contract Administration and Earned Value Analysis Commissioning Procedures Training Commissioning and Startup Completion TRAINING METHODOLOGY Group Discussions Group & Individual Exercises Presentations Games Case Studies Role Plays Self-Assessment Action Plan FACILITIES Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),...