Emotional Intelligence: Achieving Leadership Success
About This Course: You learn to become emotionally smart in ways that generate trust, team efficacy and personal satisfaction. You learn to build strong relationships and emotionally intelligent teams. You also develop a plan for leading by example and inspiring excellence in others.
You Will Learn How To:
Develop greater self-awareness and strengthen your leadership
Apply four core emotional intelligence skills for achieving results
Identify your emotional strengths and areas for development
Demonstrate the attributes of an emotionally intelligent leader
Respond to difficult people by inspiring and fostering respect
Build and maintain an emotionally intelligent team
Hands-On Experience:
Appraising your Emotional Intelligence (EQ)
Challenging self-limiting beliefs
Developing self-management strategies
Managing anger in the workplace
Demonstrating EQ in a team environment
Recognizing and responding to the emotions of others
Who Should Attend
Managers, leaders or anyone wishing to broaden and improve their self-management and interpersonal skills.
Course Outline
The Basics of Emotional Intelligence
Establishing a common definition of EQ
EQ - a measure of one's emotional intelligence
Exploring...