Training Understanding Human Performance

Understanding Human Performance Training Course Introduction: The key to understanding and managing people effectively is to know something about what makes people act and behave in the ways they do. What are the drivers that determine individual behavior, action and motivation? This program looks at the underlying assumptions we make about human behavior and psychology and explains them. In particular the workshop will apply this knowledge to understanding how to make management and leadership more effective and efficient. But people are not machines; they can be seriously affected by personal and work-related problems and concerns. People problems can include work related stress, marriage problems, lack of motivation, work stress, long hours of work, turnover, under-staffing, nationalization, bullying and job insecurity all impact on employee’s health and performance. The cost to the employer can be enormous. No matter what industry you work in, stress at work can be a very real and overwhelming experience. The amount of employees suffering from stress and stress-related illnesses is...
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Training Motivation and Delegation

COURSE AIMS Delegation is not ‘dumping’ or merely allocating tasks. It is a skill that comparatively few managers/supervisors/team leaders process to a high level. Done well, delegation makes a significant difference to the motivation of the individual and productivity of the team. Good delegation also frees management time to allow pursuit of priority goals. This programme addresses the skills of motivation and delegation. Delegates will learn how to get the best out of people and what approaches will enable participants to increase effort and work to the highest standards; and develop staff into high performing leaders, guiding them to achieve their goals and targets. WHO WILL BENEFIT FROM THE COURSE? A must workshop for all staff that have people reporting to them who would like to explore key management skills such as motivation, coaching and delegation. WHAT WILL YOU GAIN FROM THIS COURSE? Identify the importance of employee motivation Identify the methods of employee motivation Understand what motivates people to do what they do ...
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